- Report: #69085
Report - Rebuttal - Arbitrate
Complaint Review: Providian
ProvidianProvidian, P.O. Box 660509 Dallas, Texas U.S.A.
Providian ripoff unreasonable Dallas Texas
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Areas were being manditorily evacuated and everyone was trying to prepare for her! To make a long story short she hit us and hit us hard, over 2 million people were without power most for many days and some for up to 2 weeks, we were declared a federal disater area and the damage done was in the billions. When my power came back on and I was able to log on one of the first things I did was to make my payment. Now I do not just make the minimum payment but normally twice the amount due!
A couple of days later I received my statement in the mail and saw that I had been charged a $35 late fee! When I called them to explain what had happened they were very uncaring! They finally did agree to credit the late fee back but that they were going to put a permanent note in my file to NEVER credit back another late fee and that it would affect my interest rate!
Now keep in mind that I have never been late with a payment before and have had the account for a couple of years. You can rest assured that I will be paying this off and telling them what they can do with their card!
Virginia Beach, Virginia
This report was posted on Ripoff Report on 10/14/2003 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Providian/Dallas-Texas-75266/Providian-ripoff-unreasonable-Dallas-Texas-69085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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