- Report: #860379
Report - Rebuttal - Arbitrate
Complaint Review: Public Power LLC
Public Power LLC39 Old Ridgebury Rd. Danbury, Connecticut United States of America
Public Power LLC Bob Gries Investment Firm Not an Equal Employment Opportunity, Horrible Service, SCAM! Danbury, Connecticut
*UPDATE EX-employee responds: BOB GRIES / SCAM ARTIST
*REBUTTAL Individual responds: Bob is the man
*Author of original report: Ambit Energy
*Author of original report: void
The Gries Investment firm has stolen 100% commissions from my company leaving my employees stressed, broke, and angry. I would seriously consider working for another ESCO. The company stole active commissions before payroll date, and left the consumers to fight for their energy spending despite having an agreement.
If you or your business is thinking of becoming a consumer i would take into account Public Power's history, and reliability as a company in whole. Reports have been made to the Public Service Commissions, as well as the USA Department of Labor. If you are located in any of these states please be aware of these scams. [continued below]....
BEWARE OF THE SCAM:
BIGGEST DEREGULATION SCAM
The Connecticut PURA has opened an investigation of Public Power, LLC under Docket 11-10-06.
"While investigating complaints from Public Power customers, it appears that Public Power may have charged rates other than those to which it had contracted with customers; it has been unable to verify rates it charged customers via its EDI subcontractor; and it has failed to submit timely responses to inquiries alleging unauthorized switching," Staff said in a memo to open the docket.
"Some of these events may have transpired while the company was under different ownership," Staff noted, "but taken together warrant escalated regulatory review."
The purpose of the proceeding is to review Public Power's compliance with the terms of its supplier license.
PURA through an informal process has sought information regarding, when the company was still organized as Public Power & Utility, Inc., a contract change which ceased providing guaranteed savings to customers.
In one specific instance, PURA said that a customer contract provided that the customer rate would fluctuate each month but, "will maintain a not to exceed price of at least 5% below current CL&P or UI standard generation service rates."
Under prior ownership, in March 2009, Public Power & Utility removed the 5% savings guarantee from its standard enrollment form. However, PURA alleged that Public Power & Utility also ceased pricing rates for prior contracts at least 5% below the utility rate.
"Based on Public Power's July 1, 2011 e-mail, and July 20, 2011 Letter, it now appears that the Company converted the pricing clause of its pre-April 2009 contracts (guaranteeing at least 5% savings in comparison to the CL&P/UI standard offer) to the 'potential savings will fluctuate month to month' clause without notice to pre-April 2009 customers. That is, not only did Public Power modify contracts for new enrollments, it apparently re-rated all then-existing contracts as well," PURA said.
In a response, Public Power said that it was unable to locate records which indicate what action, if any, prior ownership took to notify customers of the change.
Although current ownership and management was not present at the time, Public Power did note that the at-issue enrollment form stated (under Paragraph 6) that Public Power & Utility could "at any time" take action to, "modify, reassign or withdraw this agreement," based on adverse changes in market conditions. Public Power noted that the enrollment form also did not provide that notice was required to be provided to customers of any modification.
"The foundation of any competitive market is the ability of two parties to freely enter into a contract. Public Power is unaware of any statute, regulation or decision of the PURA which restricts the right of the parties to freely negotiate a provision like that in Paragraph 6."
Notwithstanding the above, Public Power has provided the specific customer whose complaint initiated the PURA investigation a refund, as well as to two other similarly situated customers, and has agreed to provide refunds to any affected customer who ask for one.
This report was posted on Ripoff Report on 03/28/2012 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Power-LLC/Danbury-Connecticut-06810/Public-Power-LLC-Bob-Gries-Investment-Firm-Not-an-Equal-Employment-Opportunity-Horrible-S-860379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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