• Report: #737704

Complaint Review: Public Storage INC

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  • Submitted: Tue, June 07, 2011
  • Updated: Tue, June 07, 2011

  • Reported By: Satoya — Baltimore Maryland United States of America
Public Storage INC
820 Kent Avenue Baltimore, Maryland United States of America
  • Phone: 800-887-5135
  • Web:
  • Category: Liars

Public Storage INC This is a simple case of the companies employees issuing false information, being rude to the customer, and a small matter that is now turning into a huge matter. I've had to complain to over six repr Baltimore, Maryland

*General Comment: So what happened?

*Consumer Comment: So, what is the "rip off" here?

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I am very upset that Management of Property Storage has been rude. The company is using personal discretion in this situation when facts have been documented in their computer system in which I have a printed copy from their printer.

Never in any situation if a customer is given incorrect information regarding a companies policy should management take sides especially with an employee is wrong. There are good people in the world who do pay off their debts like myself but I will not pay a debt in which a company failed to do proper inspection and follow ups.

I plan to take this situation as far as possible simply because I've worked as an customer service provider and I know I am right, we always have to remember to never disrespect a customer, argue, and not offer to settle with a number that he or she feels like is fair. I've asked for a breakdown of the charges the district manager couldn't which I find impossible how did he make it to that position configuring numbers is important in upper management. I would like to add that the property manager Ms.Keisha last name unknown was respectful and seemed caring and also Mr. Sam R. at headquaters knows how to talk to a customer in a hostile situation everyone else needs training!

This report was posted on Ripoff Report on 06/07/2011 06:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage-INC/Baltimore-Maryland-21228/Public-Storage-INC-This-is-a-simple-case-of-the-companies-employees-issuing-false-informa-737704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
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#1 General Comment

So what happened?

AUTHOR: brownsong - (USA)

Still don't know what happened.
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#2 Consumer Comment

So, what is the "rip off" here?

AUTHOR: Southern Chemical & Equipment, LLC - (USA)

If you are so upset, why don't you give us the details of the alleged "rip off"??

After reading your painful, and long winded post, I still have absolutely no idea of what the actual problem is. Do you?

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