- Report: #1052876
Report - Rebuttal - Arbitrate
Complaint Review: Public Storage Inc.
Public Storage Inc.7112 S. Congress St. Austin, Texas USA
Public Storage Inc. Theft, I just got broken into 30,000 lost Austin Texas
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I have been renting at Public Storage for 1 1/2 years. I was told when I moved in that there were survaliiance cameras and a code to enter gate so my stuff would be secure and I not need to worry "that is what I was told".Among the fact that there was someone always there and they had security. Now after a break in, I am told that there is no cameras and that they have had previous break in's ? No security, my unit was broken into along with 10 other units on May 5th 2013 and I never got a call from them ? I went there on May 20th 2013 only to find out there was another lock on my storage ? Well I knew that it was not from me not paying as they take amount out of my account every month.
There I was to load up for the Rot Rally here in Austin as I am a leather vender, I rented a F150 series truck from U-HAUL and went to go load my Toy-hauler went to public storage and diffrent lock was on my unit? I called the phone number on card as a urgent call and noone returned my call? I left truck and u-haul there, got ride back to u-haul to pick up my van and went home. Following day at 8:00 a.m. I head over to storage unit and walked in office , they informed me that there had been a break in, Why was I not called ?
$30,00 of my wholesale merchandise had been wipped out and they acted like it was no big deal ,I called police Travis County to be told it was problay a cold cut case and that I would have to serve as my own detective and or investigator to investigate my case ? What the hell ,I am a victim of theft and they took my whole livliyhood and I get treated like this?
Then the office sells me a $19.00 lock ? And charged me for May on top of it ?
This report was posted on Ripoff Report on 05/22/2013 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage-Inc/Austin-Texas/Public-Storage-Inc-Theft-I-just-got-broken-into-30000-lost-Austin-Texas-1052876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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