- Report: #804020
Complaint Review: Public Storage
| Public Storage Covington Hwy
Atlanta, Georgia United States of America |
|
Public Storage Sold $75,000 worth of property for $140, NEVER notified me of sale then took $500 payment from me Atlanta, Georgia
*UPDATE Employee: try again
*UPDATE EX-employee responds: legality issue
*Consumer Comment: Okay
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This report was posted on Ripoff Report on 12/02/2011 04:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Atlanta-Georgia-30030/Public-Storage-Sold-75000-worth-of-property-for-140-NEVER-notified-me-of-sale-then-to-804020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#2 UPDATE EX-employee responds
legality issue
AUTHOR: Angela - (United States of America)
SUBMITTED: Sunday, January 20, 2013
All the while you think you are still in the grace period. You might think you are fine because you did not receive any notice about the auction. THIS IS ALSO LEGAL. According to Georgia law P.S. must notify you at your last known address. You might think incorrectly that the return address on your payment or the new address on your check would tell them you moved, even you telling them over the phone doe NOT constitute a change of address. It does not. According to Georgia law "Last known address" means that address provided by the occupant in the latest rental agreement". GA 10-4-210. Short title. All the while P.S. All the while P.S. pays NO TAXES. They are a real estate investment trust meaning they pay $0 in taxes as long as they distribute 90% of their taxable income to their billionaire investors like B. Wayne Hughes.
You may want the buyers to know your sob story but I can guarantee you they do not care. I worked with them for more than 7 years and a lot of them are vultures. One time I begged a buyer to sell the unit he just bought at auction 10 minutes after he bought it. She was a widow with two small children. She owed less than $150. It was the current's month rent and the previous month's late/lien fees. She thought she was current she owed the only some fees she was unaware of and that months rent. Her husband was in the service and died overseas. She came in to pay the day of the auction and missed it by 10 minutes. I begged him to sell the stuff back to the WAR WIDOW. She owed less than $150. He bought it for $700. He would only return it for $1400 cash that day. He had not even been inside of the unit. He had not invested 10 minutes of his time. He had not opened one box, but he made that poor woman pay ten times what she owed.
When I shared what happened at another auction the other bidders called him a fool and said they always charge a 300% markup. Trust me they bid on the importunity to profit off your misfortune. P.S. requires the bidders to sign a "sign in sheet" that says they will return personal documents but less than half the buyers do.
Twp weeks after my move, and four days prior to moving into my new home, a devastating tornado hit the area and rendered me homeless.
- What about insurance? You had over 75K in storage so one would figure that you could afford insurance that would have covered temporary housing.
I stayed in CONSTANT contact with Public Storage regarding my possessions,
- Not exactly. You were in constant contact from April to July. After July the next thing you mention is finding out in September that your stuff was sold.
I never received any notice of pending sale, which I would have NEVER let happen.
- Interesting how the items were sold about the same time you stopped contacting them. Also if you would NEVER have let it happened what would you have done? Would you have found a way to get your bill current? If so then why didn't you do that anyways?
I want to get a court order compelling them to tell the buyers my property was sold without my knowledge and requiring them to tell me where my things are and how I can get back my personal papers, and family heirlooms.
- Even if they told you who bought the units(which won't happen) they are not going compel those people to return what ever items they have. In fact as much as you don't want to hear this but unless your items have some sort of monetary value they are long gone.

