- Report: #212498
Report - Rebuttal - Arbitrate
Complaint Review: Public Storage
Public StorageSan Fernando Road Burbank, California U.S.A.
Public Storage Only Two Storage Units Were Broken Into and My Entire Household Was Stolen Burbank California
*UPDATE Employee: Update
*Consumer Suggestion: Sounds similar to what happened to me
*Author of original report: File A Lawsuit & Win if You Are the Victim of Burglary at Public Storage
*Consumer Suggestion: Richard, that is what INSURANCE is for!
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Only two units were burglarized in the entire storage place from June 30th to July 6th. This was the only burglary in the history of the storage unit and many of the employees were not even aware that any theft had occurred.
Public Storage has only two surveillance cameras on the entire facility. However it shows on the monitor that they have four cams. One cam is pointed at the office and the other is pointed at the gate. There are only two cams and they are poorly placed.
Public Storage admits they do not follow the rules as set forth in their own policies and procedures. Employee physical surveillance of the property is haphazard and is inadequate. Employees are poorly trained.
When confronted about their own negligence the onsite facility manager admits that they do not adequately monitor the area. She also admits that the gate codes are available to other companies that use the area.
I have repeatedly called them and they have refused any and all communication with me.
If you came to my house today, I could not serve you dinner since every household kitchen item was stolen. There were over 73 pieces of artwork stolen. Office equipment, leather chairs, clothes (every suit I owned was stolen), etc Roland electronic keyboard, all personal and household electronics, antique wall clock, oak book shelves, etc Value $70,000!!!
Los Angeles, California
This report was posted on Ripoff Report on 09/24/2006 02:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Burbank-California/Public-Storage-Only-Two-Storage-Units-Were-Broken-Into-and-My-Entire-Household-Was-Stolen-212498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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