- Report: #765605
Report - Rebuttal - Arbitrate
Complaint Review: Public Storage
Public Storage11236 N 19th Ave Phoenix, Arizona United States of America
Public Storage liars and scam artists Phoenix, Arizona
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When I called customer support (877-788-2028), I was told by Jacquelynn that I had paid a lesser amount than what is reflected by both my bank statement and my account information on publicstorage.com.
I was also told that the 1 dollar promotional rate had been applied to ONE DAY because I began my rental on the very last day of the previous calendar month. I did NOT receive the first month for $1!
This is inexcusable and I will not rest until $11.51 is credited back to me. I chose Public Storage because of this promotional offer and I was jilted to the MAX! They are scam artists, as far as I'm concerned, and I'm going to make a point to tell EVERYONE the kind of dirty dealings they put over on their customers. FOR SHAME!
This report was posted on Ripoff Report on 08/15/2011 09:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Phoenix-Arizona-85029-4819/Public-Storage-liars-and-scam-artists-Phoenix-Arizona-765605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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