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Report: #976127

Complaint Review: Public Storage - Ramsey Minnesota

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  • Reported By: Tom of Champlin — Champlin Minnesota United States of America
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  • Public Storage 6800 Riverdale Drive NW Ramsey, Minnesota United States of America

Public Storage Stay away from Public Storage - they raise the rent and charge a late over and over Ramsey, Minnesota

Show customers why they should trust your business over your competitors...

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Public Storage will unilaterally raise your rent and charge you a late fee of $26 for an $8 late charge and continue to charge a late fee on the late fee.  The will also represent insurance as 'required by law'.  This is the amount of the late charge.  They continue to charge a late fee for each month even with an $8 late amt.  Of course this is the 'fraudulent' representation of the 'required by law' insurance.  I settled with the insurance amt in order that I did not have to deal with them and they continue to charge the late and would not negotiate  a resolution.  THUS,  approximately $30 in late fees(and this is totally done by the insurance amount) has increased to $190 in the meantime. 

You do not want to deal with Public Storage.  They will threaten and intimidate.  Customer service will not do a thing.  If you foolish enough about using this company, don't bother with anyone but the top level managers.

I causally mentioned that I had a Public storage locker to others and they all gasped.  This is a very disreputable and dishonest(the upselling of 'required insurance')  company.  I will never go near them again and will discourage all others.

This report was posted on Ripoff Report on 11/30/2012 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/ramsey-minnesota-/public-storage-stay-away-from-public-storage-they-raise-the-rent-and-charge-a-late-over-976127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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