• Report: #976127

Complaint Review: Public Storage

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  • Submitted: Fri, November 30, 2012
  • Updated: Fri, November 30, 2012

  • Reported By: Tom of Champlin — Champlin Minnesota United States of America
Public Storage
6800 Riverdale Drive NW Ramsey, Minnesota United States of America

Public Storage Stay away from Public Storage - they raise the rent and charge a late over and over Ramsey, Minnesota

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Public Storage will unilaterally raise your rent and charge you a late fee of $26 for an $8 late charge and continue to charge a late fee on the late fee.  The will also represent insurance as 'required by law'.  This is the amount of the late charge.  They continue to charge a late fee for each month even with an $8 late amt.  Of course this is the 'fraudulent' representation of the 'required by law' insurance.  I settled with the insurance amt in order that I did not have to deal with them and they continue to charge the late and would not negotiate  a resolution.  THUS,  approximately $30 in late fees(and this is totally done by the insurance amount) has increased to $190 in the meantime. 

You do not want to deal with Public Storage.  They will threaten and intimidate.  Customer service will not do a thing.  If you foolish enough about using this company, don't bother with anyone but the top level managers.

I causally mentioned that I had a Public storage locker to others and they all gasped.  This is a very disreputable and dishonest(the upselling of 'required insurance')  company.  I will never go near them again and will discourage all others.


This report was posted on Ripoff Report on 11/30/2012 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Ramsey-Minnesota-/Public-Storage-Stay-away-from-Public-Storage-they-raise-the-rent-and-charge-a-late-over-976127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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