• Report: #387300

Complaint Review: Publications Max - Magazine Burst

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  • Submitted: Sun, November 02, 2008
  • Updated: Tue, December 02, 2008

  • Reported By:San Clemente California
Publications Max - Magazine Burst
990 Grove Street, Ste. 204 Evanston, Illinois U.S.A.

Publications Max - Magazine Burst seriously overcharged my bank account for more than the correct amount Evanston Illinois

*UPDATE Employee: Additional Help/Contact Information

*Author of original report: monies reimbursed

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The site advertised 5 magazine subscriptions for $27.00. There was no indication that there would be in any other charges. Within 5 minutes, my bank account showed a charge of $92.00.

Please note that I was led to this site by responding to a "Claim Your $1,000 Walmart Gift Card" email. Since I did enter the legitimate contest that Walmart is hosting, I did not realize the email was a scam.

I had to report my card as stolen to prevent any further charges and I intend to vigorously contest this charge on my account to the full extent of the law.

Annemarie
San Clemente, California
U.S.A.


This report was posted on Ripoff Report on 11/02/2008 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publications-Max-Magazine-Burst/Evanston-Illinois-60201/Publications-Max-Magazine-Burst-seriously-overcharged-my-bank-account-for-more-than-the-387300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Additional Help/Contact Information

AUTHOR: Jeff Berman - (U.S.A.)

Dear Annemarie,

I apologize for any problems you have encountered with Magazine Burst. If you need any further assistance, please call 886-624-2877 and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.magazineburst.com/TC45195dFive.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@publicationsmax.com
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#2 Author of original report

monies reimbursed

AUTHOR: Annemarie - (U.S.A.)

Fortunately Publications Max does have a website and contact information. My incident took place on a Saturday so I had to wait until Monday to get someone on the phone. I called and asked to get the charges reversed and they told me they would reverse it within 3-5 business days. It took a few days longer than that, but they did reimburse me. I hope everyone else is able to get the same results. Also, I feel much better about this situation since I reported my card as stolen and got a new one.
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