• Report: #306115

Complaint Review: Publications Max

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  • Submitted: Mon, February 04, 2008
  • Updated: Fri, May 08, 2009

  • Reported By:Cedar Rapids Iowa
Publications Max
990 Grove St., Ste.204 Evanston, Illinois U.S.A.

Publications Max Ordered magazines on-line at advertised rate of $27.00. They billed my credit card $86.85 Evanston Illinois

*Consumer Comment: Still Ripping People Off

*UPDATE Employee: Additional Help

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I ordered magazines from an email that I received.
The email advertised "Choose 5 magazines for $27.00."
They billed my credit card $86.85.

I called them and they said that I didn't read the fine print [which I did].

They claimed that the extra costs were handling charges imposed by the various magazine publishers.
They said that they would credit my card in 3 to 5 business days.

I am still waiting.

Merry
Cedar Rapids, Iowa
U.S.A.

This report was posted on Ripoff Report on 02/04/2008 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publications-Max/Evanston-Illinois-60201/Publications-Max-Ordered-magazines-on-line-at-advertised-rate-of-2700-They-billed-my-cr-306115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Still Ripping People Off

AUTHOR: Mark - (U.S.A.)

I noticed in this report and on other complain sites, a representative from PublicationsMax stating how sorry they are and that they will make amends, but the company is still practicing their unethical and I think, illegal way of doing business.

As was originally reported, I too was charged $87.84 from the ad that stated 5 magazines for $27.00. That was two months ago and every time I contact the company I receive nothing but excuses and the last one was that the previous credit card processing company was not posting properly so they changed processing companies. I was told the money would be post to my bank account in 3 days and still I have no refund from the company.

Per might rights as a consumer, I have contacted the US Attorney General, the Illinois State Attorney General and this afternoon, I am filling out the paperwork to dispute the transaction. There is plenty of evidence on the web to back up my claim of being ripped off by PulicationsMax.

When I first contacted PublicationsMax to cancel, I too was told that I didn't read the the fine print. There was no fine print on the advertisement so this to me is theft by deception or the classic; bait and switch.
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#2 UPDATE Employee

Additional Help

AUTHOR: Jeff Berman - (U.S.A.)

Dear Merry,

I apologize for any problems you have encountered with Publications Max. If you need any further assistance, please call 886-624-2877 and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.magazineburst.com/TC45195dFive.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@publicationsmax.com
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