• Report: #985164

Complaint Review: Publications @ Mile High

  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: InM45 — Stone Mountain Georgia United States of America
Publications @ Mile High
Po Box 260076 bkCompanyPOBox Lakewood, Colorado United States of America

Publications @ Mile High False contract, Phishing for Credit Card, Lied, Deciptive practices Lakewood, Colorado

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I received a call from a telemarketers on 11/10/2012, the customer service rep from Publications @ Mile High asked me if I enjoyed my magazines that they have sent me. I told the CSR,  that I have not received any magazines, and she went on to tell me that I signed up for a 5 year subcription service online at $49.99 totaling $1,248.75. Publications at Mile High said I signed up on 09/11/2011 of this year which was not true.  The CSR could not provide me their number, a website, and they lied about the company they were calling from. She mentioned they were calling from Subscription Solutions, but I received past due notices from "Publications at Mile High".  The CSR transferred me to her manager to "cancel" my agreement and apologized. The manager somehow had my last 4 of my credit card already and my address, I have no idea how they got it. The manager stated he would allow me to cancel, if I gave them my credit card #, address,  and occupation. I reluctantly gave him the information and he told me the call was being recorded. Immediately after I got off the phone, I saw my card was charged for $49.99, now they are alleging the day that I supposedly canceled for some service I never signed up for is when I signed up for a 5 year agreement with them. I fell for an obvious phishing tactic, I should have known not to give my credit card number over the phone. I've contacted the Colorado Attorney General office and filed a complaint as well as with the BBB.

This report was posted on Ripoff Report on 12/20/2012 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publications-Mile-High/Lakewood-Colorado-80226/Publications-Mile-High-False-contract-Phishing-for-Credit-Card-Lied-Deciptive-practi-985164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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