This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I received a call from a telemarketers on 11/10/2012, the customer service rep from Publications @ Mile High asked me if I enjoyed my magazines that they have sent me. I told the CSR, that I have not received any magazines, and she went on to tell me that I signed up for a 5 year subcription service online at $49.99 totaling $1,248.75. Publications at Mile High said I signed up on 09/11/2011 of this year which was not true. The CSR could not provide me their number, a website, and they lied about the company they were calling from. She mentioned they were calling from Subscription Solutions, but I received past due notices from "Publications at Mile High". The CSR transferred me to her manager to "cancel" my agreement and apologized. The manager somehow had my last 4 of my credit card already and my address, I have no idea how they got it. The manager stated he would allow me to cancel, if I gave them my credit card #, address, and occupation. I reluctantly gave him the information and he told me the call was being recorded. Immediately after I got off the phone, I saw my card was charged for $49.99, now they are alleging the day that I supposedly canceled for some service I never signed up for is when I signed up for a 5 year agreement with them. I fell for an obvious phishing tactic, I should have known not to give my credit card number over the phone. I've contacted the Colorado Attorney General office and filed a complaint as well as with the BBB.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.