- Report: #777226
Report - Rebuttal - Arbitrate
Complaint Review: Publish America
Publish AmericaFredrick, Maryland United States of America
Publish America After the company takes your money they are unreachable by phone or email and wont retun your calls Fredrick, Maryland
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I called their authors support line and every single time I received a recording stateing I would receive a call back within 24 hours, that never happened! I sent approximately 14 emails within a two week period that also went unanswered until I threatened to sue to get out of the contract, heres their reply.
Dear Bryon Burger:
Your book has been out for only two months and you are already spouting this sort of nonsense. That is not a good sign. Stop the whining and see an attorney. Your attorney will tell you that what you are saying is simply false. We will not bother to refute such childish nonsense from you again. Do not send us mindless accusations that you cannot possibly support. Unless you can answer the first question below, further such messages from you will be deleted unread:
Of course it was unsigned.
I asked once about someone calling me and they flately refused and one person in an email said they don't have phones in her office and everything was done by email, hmm wasnt that way before I signed the contract.
I tried in vein to order books on their webpage and It just doesnt work, and I tried 6 or 7 computers, so I reported it via email to which again no reply. The orders for books I sold myself are now gone. I have alot more horror with this company I just am so mad right now at their arrogance. My email is (((REDACTED))) if anyone wants to vent.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 09/15/2011 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publish-America/Fredrick-Maryland-21705/Publish-America-After-the-company-takes-your-money-they-are-unreachable-by-phone-or-email-777226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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