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  • Report: #969431

Complaint Review: Publishers Clearing House

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  • Submitted: Wed, November 14, 2012
  • Updated: Wed, November 14, 2012

  • Reported By: Ivy — Amarillo Texas USA
Publishers Clearing House
720 Winners Circle, St. Cloud, Minnesota 56399 Internet United States of America

Publishers Clearing House PCH Supreme Rip-Off Artists Internet

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Publishers Clearing House has sent me an item I did not order and charged it to me.  Upon an internet search, I found many references to this tactic from other victims.  I will return all merchandise and cancel all subscriptions from now on because of this.

Here is a link to the PCH help site: http://pch.custhelp.com/app/home/

If you are a victim of this kind of fraud, here is what they claim:

Your satisfaction is 100% guaranteed!  You may return any merchandise item ordered through Publishers Clearing House up to 120 days from receipt of shipment, if not completely satisfied, for any reason. You will receive a full credit on any product returned within this time frame. All credits will first be applied to any open balance you may have with us. If you do not have an open balance on your account, a refund check will be issued and should arrive to you within 6-8 weeks.
 
USPS is PCHs preferred return and shipping provider. Did you know that most local USPS offices now have a 24 hour self service kiosk? Delivery confirmation and Free tracking is included with your shipping purchase from the USPS! Simply select return merchandise from the selection screen at the kiosk, look for Publishers Clearing House in the merchant list, our return address will automatically be populated and you can pay using a debit or EBT credit card. Its fast and easy! For more information, you can visit their website at https://www.usps.com/business/expanded-access.htm
 
If you wish to return an item, simply mail to the address listed below. Please include a copy of the original Invoice for your order (which was attached to the package) or a note with your full name, address and Order Number so that we may credit your account properly. For your records, please retain a copy of your shipping receipt. We ask that you allow 3-4 weeks for your return to be received and processed.

Please note, our company policy does not include reimbursement for postal expenses, which may be incurred with the return of merchandise to our returns processing facility.

 
U.S. Customers:

Publishers Clearing House
Returns Processing Center
720 Winners Circle
St. Cloud, MN  56399

Canadian Customers:

Publishers Clearing House
Returns Processing Centre
Gateway CR, 4567 Dixie Rd.
Mississauga, ON  M0R 4A0

This report was posted on Ripoff Report on 11/14/2012 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publishers-Clearing-House/internet/Publishers-Clearing-House-PCH-Supreme-Rip-Off-Artists-Internet-969431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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