- Report: #811710
Report - Rebuttal - Arbitrate
Complaint Review: Publishers Service
Publishers Service3606 W. Andrew Johnson Highway, #3, Morristown, Tennessee United States of America
Publishers Service American Publishing Company Scammed by Magazine Company, Company Illegally soliciting magazines, asked for credit card number, unlawful solicitation by Publishers Service Morristown, Tennessee
*Consumer Comment: I had the same thing happen to me.
After repeatedly asking if I was being entered into any obligation, they said I was not and did not have to keep the magazines and could cancel at any time. Was transferred to a "supervisor" and asked to put in a good word for her performance. The "supervisor" got my credit card number, claiming she had to verify I was still a valid cardholder (stupid on my part for not catching the scam) and after asking if I was authorizing a transaction, she said I was not.
Was called again by another supervisor, I requested to cancel any order they had placed, she said I could not cancel. I cancelled my card and she said that was ok, they had already pre-authorized the transaction (which I was told before that I was not authorizing anything) and there was nothing I could do about it. She was very rude and told me I was not under verbal contract with them and could not cancel and am obligated to pay them for 20 months of shipping charges. She then hung up on me.
I called back, spoke to a Holly, who told me she did not know the cancellation policy and could not give me any information and that some other person would call me and I would have to ask them. By law they have to disclose cancellation policies but they refused to do that. I've filed a complaint with the BBB who has already received hundreds of complaints on this same company. Filing a complaint with my State Attorney General, the Federal Trade Commission, and contacting a lawyer.
These people must be stopped, everything they say and do is 100% illegal by FTC laws. DO NOT give them your information and fall into the trap!
This report was posted on Ripoff Report on 12/20/2011 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Publishers-Service/Morristown-Tennessee-37814/Publishers-Service-American-Publishing-Company-Scammed-by-Magazine-Company-Company-Illega-811710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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