• Report: #760810

Complaint Review: Publix

  • Submitted: Thu, August 04, 2011
  • Updated: Fri, August 05, 2011

  • Reported By: Gary — Saint Petersburg Florida United States of America
Publix
Gateway Mall Saint Petersburg, Florida United States of America

Publix Publix Supermarkets Publix refuses to put military medal pictures on cake!!! Saint Petersburg, Florida

*Author of original report: Not sure where you heard the above...

*Consumer Comment: Sad But True

*Consumer Comment: How much

*Consumer Comment: What rip off?

*Author of original report: Publix Makes This Right...Thank you!

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My father who happens to be a retired SEAL went to Publix supermarkets today to have a cake made for a celebration this weekend at their local American Legion. Part of the decorations of the cake included pictures of the SEAL emblem and also a picture of a purple heart medal. The clerk at the counter refused to allow the pictures of the emblem or medals citing copyright law which is complete and total crap. She even went so far as to show my dad the "official printed" Publix policy on these things. Federal copyright law however is VERY specific about such things.

"Works produced by the US government, or any government agency or person acting in a government capacity, are in the public domain. So are the texts of legal cases and statutes from state or federal government. Private contractors working for the government, however, can transfer copyrights to the US government."

This includes pictures of medals, emblems and seals created by and used by the government. In essence you can't copyright or prohibit someone from using something that you own at least in part. Every single taxpayer is an owner as we ARE the government owners.

Now I don't know if this clerk had a thing against the military or if she was just quoting some corporate desk jockeys implementation of a bad company policy I do know one thing....I won't be buying any more Publix cakes (and I buy a bunch of them each and every year for personal and business use).

Bottom line this is bad business and Publix needs to fix this wrong immediately. Publix can contact me directly at ispgeek@gmail.com if they want to discuss the matter. Until then I'll take my business elsewhere!

This report was posted on Ripoff Report on 08/04/2011 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Publix/Saint-Petersburg-Florida-33702/Publix-Publix-Supermarkets-Publix-refuses-to-put-military-medal-pictures-on-cake-Sain-760810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Not sure where you heard the above...

AUTHOR: ISPGeek - (United States of America)

Sorry...your statement that the government has start copyrighting these things is incorrect.  By law the government CAN'T copyright these things.  I pasted the the section in the law that stictly prohibits such things.  Go back to whatever source you got that from and tell them they are full of you know what.

Guys it really doesn't matter.  Publix has admitted the clerks error, made good on the situation and the issue is now closed.  All of the above that have chided in and made ridiculous claims and statements need not bother...this matter is closed and I trust Publix has taken all the steps needed to properly train their staff on these things.
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#2 Consumer Comment

Sad But True

AUTHOR: Cory - (U.S.A.)

You're trying to blame publix for something they have no control over. Here's why. Over the last year or so, the us government has started to copyright almost all symbols and emblems associated with the us govenment and the us services. All it is is a money making deal for the government. The us attorney can sue for copryright infringement violations. Some clerk insn't gonna know whether it's legal or not the re-produce your medal or emblem and isn't gonna risk their job without higher authorization. I read an article in one of my Leatherneck magazines about all those companies they were going after for not paying the government royalties for use of the Marine seal. Like they say, When in doubt, don't.
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#3 Consumer Comment

How much

AUTHOR: mr rik - (USA)

time did you waste over this debacle?
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#4 Consumer Comment

What rip off?

AUTHOR: coast - (USA)

How much money were you ripped off as a result of the clerk not honoring your request?
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#5 Author of original report

Publix Makes This Right...Thank you!

AUTHOR: ISPGeek - (United States of America)

I just received a phone call from Shannon Patten @ Publix and she has advised me that the clerk made an error and this is NOT their policy and they are going to make this right immediately.  Thank you to Shannon for the quick and proper response!
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