• Report: #257647

Complaint Review: Pumpper's Trust

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  • Submitted: Fri, June 29, 2007
  • Updated: Sat, July 12, 2008

  • Reported By:Virginia Beach Virginia
Pumpper's Trust
Virginia Beach, Virginia U.S.A.

Pumpper's Trust RIPOFF!! LIARS!! DON'T TRUST THEM! Virginia Beach Virginia

*UPDATE Employee: With the express purpose of resolving customer concerns posted on RipOffReport.com Pumppers Trust is contacting past and present customers that have f

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So it was about 8pm and my husband had just gotten off work. I had went outside to greet him and he was talking to one of them little rats from Pumppers Trust about there "Special and Amazing" cleaining product that will clean ANYTHING! So my husband invited him in and the guy gave us his little act on how well it cleans everything and that you could even drink it cause it was completely organic, he said that it didn't have any chemicals in it at all, and it would be safe to use on the floors where our daughter crawls around on, EVEN THOUGH it smelled like windex whenever we smelt it.

So my husband convinces me that we should buy, now I hate writing checks but we didn't get paid till the 15th and it was like the 8th of May. So the guy and my husband insisted that i post date the check, and the guy promised me that they WILL NOT cash it till the 15th! HAH that was a lie they cashed it on the 9th a check for $88 and so of course it was returned, and my bank had called me on a fraud check and i told them i knew what the check was but they weren't supposed to cash it till the 15th. So i got charged $30 for an OD Fee and then on the 18th they ran the check again along with a $35 returned check fee.

So when i called these people they kept hanging up on me when i tried talking to them about getting my money back or they would put me on hold for hours. I don't really know how to go about this cause this is the first time anything like this has happened to me. I am in the military so i think I'm just going to take it to our Navy Legal and see what they can do. So if ANYONE comes to your door trying to sell this all natural organic purple color cleaner don't buy it, it is a complete ripoff and it doesn't even work it didn't clean ANYTHING it just made everything sticky! and they will screw you over BIGTIME!!!

SCREWED
Virginia Beach, Virginia
U.S.A.

This report was posted on Ripoff Report on 06/29/2007 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pumppers-Trust/Virginia-Beach-Virginia-23455/Pumppers-Trust-RIPOFF-LIARS-DONT-TRUST-THEM-Virginia-Beach-Virginia-257647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

With the express purpose of resolving customer concerns posted on RipOffReport.com Pumppers Trust is contacting past and present customers that have f

AUTHOR: Pumpitoff Customer Relations - (U.S.A.)

Dear Customer,
On behalf of Pumppers Trust I would like to apologize for any inconvenience you experienced with regard to your purchase of our product.

I assure you that corrective actions were taken to prevent this type of incident from happening in the future. Pumppers Trust prides itself on providing our customers with the best products and service. We know that customer service is the most important part of what we do and we must take responsibility when things go wrong. If your complaint has not been resolved to your satisfaction, please contact us at your earliest convenience and we will take action to meet your conditions of satisfaction with the utmost urgency.

Eddie Hokett
Customer Relations
Pumppers Trust

We have a complete desire to rectify any situation that concerns our customers. Please contact us at your convenience.

Phone: 803.481.3190
Email: mrscleanpumpitoff.net
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