- Report: #967877
Report - Rebuttal - Arbitrate
Complaint Review: Puppy Experience (John Kaplan)
Puppy Experience (John Kaplan)487 Main Rd. Aquebogue, New York United States of America
Puppy Experience (John Kaplan) American K-9 Club of N.Y.,LLC Puppy Exp.sold me a puppy with the DEADLY PARVO VIRUS. she DIED a week later.P.E. REFUSES TO REINBURSE ME ANY $$$$$.BIG RIP OFF.i WOULD'NT BUY A pet rock FROM THESE PEOPLE.i'AM A SENIOR WITH A RARE CA Aquebogue, New York
*Author of original report: puppy Experience sells-Parvo infected puppy.
My vet informed me the pup was infected with the deadly Parvo Virus.I then took her to the Vet the PE has a contract with, she was put on 24hr iv fluids & 4 antibotics im @.She was only 3lbs. and 8 wks old, so there was little hope she would survive. This was on Oct.18th and she stayed in the hosp.till she passed away on sunday Oct 21,2012.
I informed John (salseman) of what transpired and he asured me "do'nt worry about the money i'll make sure you get every penny back(for the cost of the pup & vet fees) lets just get the pup better" Well she did'nt recover, after countless calls to the PE I'am still waiting for my refund.
By law I must submit a "Unfit for sale" report from the vet, I submitted 2 reports from 2 different vets, plus all the documents needed for a refund. I have'nt heard anything from the PE.By law they are supose to make full restitution with in 10 days of receiving the "Unfit for sale" reports. it's been almost a month now and still nothing from them, not even a phone call.
I have engaged a lawyer to deal with them, (another cost to me).They have till Nov.20th, to return my $$$, if not we will take futher action.These people have no reguard for peoples feelings.
Also I think I need to inform"Animal control" so they can make sure no other animals in the pet shop are infected, as PARVO VIRUS is highly contagious.
I remain heart broken.....
These people have treated me as if I do'nt exist...I was fine when I handed over cash to them...that was a different story..they new me then..now not so much...They suck...
This report was posted on Ripoff Report on 11/11/2012 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Puppy-Experience-John-Kaplan/Aquebogue-New-York-11931/Puppy-Experience-John-Kaplan-American-K-9-Club-of-NYLLC-Puppy-Expsold-me-a-puppy-w-967877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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