- Report: #1051901
Report - Rebuttal - Arbitrate
Complaint Review: Pur Air/Rainbow Vacuums
Pur Air/Rainbow Vacuums4600 Hwy 22, Suite 9, Mandeville, Louisiana USA
Pur Air/Rainbow Vacuums Demonstrator was rude, office personal discourteous on phone, hung up on my wife several times. Mandeville Louisiana
*REBUTTAL Individual responds: MUST NOT BE HONEST
*General Comment: The usual
*REBUTTAL Owner of company: Customer Remorse
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Was supposed to be a free demonstration and a free weekend trip. He came in to my home and set up after he moved some furniture around to make room, told me to turn the tv off because it was interfearing with his demo. My wife was recording something so she could watch at a later time. My wife has medical conditions with her neck due to an accident several years ago and gets very bad headaches. She happened to have one this night and asked to watch the demo. He kept telling me to get my wife to come watch. I told him she wasn't feeling well and why. He kept being persistant started to annoy me. After the demo I asked my wife to come here what he had to say and how much the vacuum was.
He told us the price and I told him that we were both on Social Security Disability with limited incomes and at this time we have some credit issues and could not afford it. He supposedly made a phone call to someone and said you got approved. I was supprised because no one else could give us credit. We signed the contract and gave him a $200 check for downpayment. The next two days we decided we can't really afford it. My wife called the office and tried to tell the secretary our problem but she got rude and hung up on her. We called again and told them to keep the $200 check and come get the vacuum. They told us we had to keep it and pay for it. They even took us to a Justice of the Peace to mape us pay for it. Now they want us to pay $300 a month for a vacuum I have never planed on using.
This report was posted on Ripoff Report on 05/18/2013 06:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pur-AirRainbow-Vacuums/Mandeville-Louisiana-70471/Pur-AirRainbow-Vacuums-Demonstrator-was-rude-office-personal-discourteous-on-phone-hu-1051901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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