• Report: #683991

Complaint Review: Pura Vida Web Design

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  • Submitted: Tue, January 18, 2011
  • Updated: Mon, June 27, 2011

  • Reported By: Travel — San Jose Other Costa Rica
Pura Vida Web Design
Escazu Escazu, Select State/Province United States of America

Pura Vida Web Design owned by Louis Kreuzahler - Another Rip-Off by this individual and "company" Escazu, Other

*Consumer Comment: Never Ending Louis Kreuzahler Story

*Consumer Comment: Not a bogus post - Louis is a scam artist

*REBUTTAL Owner of company: WARNING - This is a Bogus post

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Beware! The Costa Rican company Pura Vida Web Design and his owner Louis Kreuzahler is a total rip-off and unethical. He took our money claiming to deliver in one month and end up providing a half-done job 6+ months later!

We fled to another web design and online marketing supplier when we saw another complaint filed against his company. When asked to provide sensitive password information related to services paid by us his response washanging up the phone.

We will proceed to pursue legal recourse hopefully to help avoid others to drop into his scam


This report was posted on Ripoff Report on 01/18/2011 11:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pura-Vida-Web-Design/Escazu-Select-StateProvince-138-6155/Pura-Vida-Web-Design-owned-by-Louis-Kreuzahler-Another-Rip-Off-by-this-individual-and--683991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Never Ending Louis Kreuzahler Story

AUTHOR: KreuzahlerVictim - (Germany)

All what Mr.xwebclient and the other customers ( for this look to : Offshore Internet Entertainment ) say is what is our bad experience, too :

Mr. Louis Kreuzahler is a bad fraud, who only lies for his own advantage. This is the truth and the fact. Weve trusted him and for this I lost more than 40000,00 with this men without a chance to get the money back.

But like you can see he tries now to make me, my family and my business bad - with lies again like you will see later.

http://www.ripoffreport.com/internet-fraud/polilo-internet-serv/polilo-internet-services-gmbh-acca8.htm

( there are my contact details, too , if victims want to contact me )

 But the trouth is another, like you will see in the emails : Because he do not want or cant finish his promised work he told our company and me that the reason is that his doughter died because of suicide, he need off days and cant go on working. But his doughter is fine like you can see on facebook, we follow her now for more then 3 month can you imagine this ???

 http://www.facebook.com/profile.php?id=590082563&ref=ts
Stephanie Kreuzahler )

 If a father plays for money with the life of his children, then you can see that this man have no conscience and stops for nothing  god will hate you for this Louis - look the attached emails !!!
 
This is only one but the hardest lie of many he said to us the point is that always after we paid him every month the money  1 or 2 days later anything happened fot this the work stopped: 2 Cousins and an aunt died in an earthwake, his company was the victim of fire raising, nature disasters etc etc since to the dead of his doughter.

You can make your own experience with this men, but beware and take care of your money.

Like he wrote , we were in the court with him, what he dont say, is that we won the process in germany.

Like he wrote, he works for us without getting any money , but on the receipts you can see the payments to him- a lot of money for really nothing - if this is not true maybe Louis Kreuzahler can explain for what we paid the money  ??? :-) - i can say we received nothing. 

Like he wrote, I have more then one company, but all in different branches of business.

 Here is the difference between him and other business men, because he tries to camouflage his identity or why he have this companies who all make the same ?

( Puravida Webdesign http://www.puravida-webdesign.com/
, Offshore Internet Entertaiment - http://www.offshore-internet-entertainment.com/
, Rent a game  http://www.rentarpg.com/ and now Ryushima, if it starts, knowbody knows, we will see : http://www.ryushima.com/  . This is interesting too http://www.amcostarica.com/021402.htm
)

Like Mrxweb client we will follow Mr.Kreuzahler too to try to protect other customers from
him and I hope, he will get his punishment one day.

Mr xweb client, MrMak or others, dont hesitate to contact me, would be very
interesting.

 

 

 

 

 

 

 
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#2 Consumer Comment

Not a bogus post - Louis is a scam artist

AUTHOR: xweb-client - (United States of America)

Have you noticed that all responses to his ripoff reports are "BOGUS POST".  I'd say not.  Clearly they are from different clients of his that did not receive what they have paid for.  He also mentions 'hiding behind your keyboard' several times, which probably means that if he knew who the posters were, he would personally attack them.   Please do not fall victim to this con artist as we did.  He really hurt our business and truly does not work with any set of ethics.  Our legal team is currently filing charges on his companies and him personally.  We will take every last cent available to make sure he does not do business again and hurt others as he did to us.  Louis has to be the lowest form of life out there. 

Louis, before you post a rebuttal of 'Bogus POST; remember that you have our undying promise that justice will be served, and that karma will eventually catch up with you.  Our lawyers are relentless, so I'd think about moving...
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#3 REBUTTAL Owner of company

WARNING - This is a Bogus post

AUTHOR: Pura Vida Web Design - (Costa Rica)

Nobody at our company can remember having dona a project, where we had promised one month turnaround and then taking 6+ months to finalize it.
Only exception would be if a customer would not provide needed content to finish the job - which certainly would not be our fault, since even the best web designer needs input from his customer....

Not giving out sensitive password information is another bogus, everytime a customer makes final payment he will receive a CD/DVD with ALL files, including usernames/passwords (in case a CMS or CRM was used)

As much I love this site, it is also a big problem, since everyone can hide behind a keyboard, register anonymous and write some bad stuff about someones business. Be it because it's a competitor or maybe just the unwanted boyfriend.
Obviously it is very hard for someone to defend himself, if some guy gets up angry and need to get rid of his anger by using the Internet.
I think it would be cool, if this site allows happy customers to write some cents to a Rip Off Report

To the author of this post: Please tell your lawyer to contact us, I'm more then happy to talk to him.

To the readers of this post: So far no one has contacted us yet...
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