• Report: #373163

Complaint Review: Pure Colon 1000 - mv Performance Life

  • Submitted: Mon, September 15, 2008
  • Updated: Wed, October 22, 2008

  • Reported By:Destrehan Louisiana
Pure Colon 1000 - mv Performance Life
P.o. Box 971090 Orem, Utah U.S.A.

Pure Colon 1000 - mv Performance Life bogus charges, that were not authorized Orem Utah

*UPDATE Employee: Customer Support Response

*Author of original report: pure colon 1000

*Consumer Suggestion: Terms and Conditions

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pure colon 1000. there web ad says trial offer for 4.87. on this add it says nothing about it automatically enrolling u and charging u 79.00 dollars a month there after. i did not authorize any future orders besides the original trial offer. there phone number doesnt have a live person answering, and they dont answer emails.
http://purecolon1000.com/contact.php?HF=true&

this is a major scam!!!

Dcac
Destrehan, Louisiana
U.S.A.

This report was posted on Ripoff Report on 09/15/2008 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Colon-1000-mv-Performance-Life/Orem-Utah-84097/Pure-Colon-1000-mv-Performance-Life-bogus-charges-that-were-not-authorized-Orem-Utah-373163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Support Response

AUTHOR: Customer Support - (U.S.A.)

We appreciate forums such as Ripoff Report that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Colon a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
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#2 Author of original report

pure colon 1000

AUTHOR: Dcac - (U.S.A.)

u need to call ur card dbit company and get the fraud department. then ship it back to them with a tracking number. then call ur card company and give them the tracking number. it may take a bit but they will take care of it.
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#3 Consumer Suggestion

Terms and Conditions

AUTHOR: Shae - (U.S.A.)

Actually, had you scrolled down to the end of the page and clicked on "Terms and Conditions", you would have seen that there was an automatic enrollment and a charge of $79.76/month. They also supply a link to unsubscribe from this.
Unfortunatley, I had to learn the hard way myself. Now, no matter what, I always read the "Terms and Conditions". Most businesses like this one are sneaky, sneaky, sneaky. An honest business would put those terms on the web page so you could see it BEFORE you order. Lots of luck in the future :)
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