• Report: #361725

Complaint Review: Pure Colon 1000

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  • Submitted: Mon, August 11, 2008
  • Updated: Thu, December 04, 2008

  • Reported By:Hamburg New York
Pure Colon 1000
www.purecolon1000.secure9.com Provo, Utah U.S.A.

Pure Colon 1000 "Trial Offer" is an expensive scam! Provo Utah

*UPDATE Employee: We are here to help

*Consumer Comment: I have a consumer comment

*Consumer Suggestion: See if this suggestions helps

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Pure Colon 1000 is a scam because they send a full order only days after they send the "trial offer" order. My trial order did not come with any paper work, not with a phone number to call to cancel a "membership". There wasn't even an invoice, so I waited until my bank statement came and was shocked to see that I was charged $69.50. I phoned the number on my statement for the Pure Colon 1000 (which is listed under IT Performance) and received a ring, but no answer for 2 straight days. Finally, I got an answer -and was informed I was stuck with that order and GET THIS: they had already sent another. I haven't received it yet, but now have been billed for 2 shipments I don't want. Even getting through on the phone was no good - "SUE" in Provo, Utah claims she can't refund any money and wouldn't give me another number or person to phone. The product itself is not worth the money I paid for a trial offer - but that was only $4.87 - now I have been billed $149.00 and do not like nor want the product. They refuse to take it back and refund money. This is nothing but a scam and I feel they don't stand behind their product or they would send paperwork and contact information for the consumer. I feel ripped off, big time.

Avo xxxxx
Hamburg, New York

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 08/11/2008 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Colon-1000/Provo-Utah/Pure-Colon-1000-Trial-Offer-is-an-expensive-scam-Provo-Utah-361725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We are here to help

AUTHOR: Customer Support - (U.S.A.)

We appreciate Rip Off reports boards, like this one, that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
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#2 Consumer Comment

I have a consumer comment

AUTHOR: Art - (U.S.A.)

I will not deny I was concerned about my transaction with purecolon1000,but in there defence I ordered a supply,got it in the mail,my Dr. said no due to my prescriptions I called the company asking for a refund my order was $79.76 the man I got said its going to cost me to ship It back,what If he kept $20.00 and refund me $59.76.I said O.K.

I just called my bank and that is exactly what happened.It took a month but the $59.76 is back in my account.This was a good lesson and thank god people are letting these things known,I know Its to late for some but many will be saved by these good people and RIPOFF REPORT. Thanks folks keep up the good work!!!

Art P.S.The Nigerian scams,the British lottery scams,the Benificary scams according to my attorney are sending MILLIONS overseas.INVESTIGATE BEFORE YOU INVEST and BUYER BEWARE a couple of good sayings,follow them.
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#3 Consumer Suggestion

See if this suggestions helps

AUTHOR: Shae - (U.S.A.)

Go back to the website. Scroll to the bottom of the page and click on "Terms and Conditions". There you will find the link you need. Follow the instructions. Hope this helps. :)
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