- Report: #278842
Complaint Review: Pure Energy Products
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| Pure Energy Products usaveonpills.com
Internet U.S.A. |
|
Pure Energy Products They billed my account $149.95 for a diet pill, that I didn't authorize Internet
*Consumer Suggestion: I got my money back...
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Corporate Advocacy Program™
I tried to contact them immediately, but couldn't get a hold of anyone....just a answering machine
I tried to reach them by the internet and I had to submit a ticket and I did receive a response from someone apologizing but saying that I had the wrong person and that I needed to go to www.Nexgenlabusa.com. I did go to that website, but it was not the right one.
I have contacted my bank and advised them of the situation and the fraud involved with this company and that I wanted the transaction reversed. I am waiting to hear back from them. This was caught by me on the same day that they withdrew the money from my account which was today on 10/15/07.
I have also called the company again at a different number 1-888-527-0870 or 1-800-664-4494 and a female answered the phone but when I asked if it was the company Pure Energy Products she said "yes." I gave her a brief run down of the situtation and then she told me to hold on and sent me to a voice mail again. I left a message saying I had already complained and filed reports both with my bank and fraud company and I wanted a return call and the money put back into my account. I am waiting on a response from someone. This just happened today 10/15/07 so we will see what happens.I will keep on top of this situation.
Sandra
Bushnell, Florida
U.S.A.
This report was posted on Ripoff Report on 10/15/2007 01:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Energy-Products/internet/Pure-Energy-Products-They-billed-my-account-14995-for-a-diet-pill-that-I-didnt-authori-278842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
I got my money back...
AUTHOR: Mcauleyboggs - (U.S.A.)
SUBMITTED: Friday, February 01, 2008
Finally, the dispute was resolved in my favor. Unfortunately, the original charge posted to my account on June 19, 2007 and the credit did not post until December 25, 2007. So, it took me six months and a lot of following up to get my money back, but it is possible.
