- Report: #1122859
Report - Rebuttal - Arbitrate
Complaint Review: Pure Garcinia Cambogia
Pure Garcinia Cambogia3025 S. Harbor Blvd Internet, California USA
Pure Garcinia Cambogia 3025 S. Harber BlvdSanta Ana, California 927041-866-574-8931 Fly by night operation, ripping people off by the minute! Internet California
*Consumer Comment: new phone #
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I ordered this product based off of the internet ad that said free trial on the Pure Garcinia Cambogia. The ad indicated that you just needed to pay the $4.95 for shipping. I received my first order in December. I personally felt that the product did nothing, and had no intentions of re-ordering.
My second Shipment arrived in January, and I was more then shocked to see a $98.99 charge on my credit card. I called the company at the phone number listed on my confirmation of order email that I received after placing my order. That number was 1-866-574-8931. I did reach a customer service agent that cancelled my future shipments, and also promised me a full refund after they received the product back. They issued me a Return Authorization number and a different address to return my product back to. That address was Return Dept, 2625 South 600 West, Salt Lake City, Utah 84115.
I paid $15 to return the product and to get a receipt of acceptance, once they received the product back. That was 2 weeks ago, and still not credited back to my account.
I tried to call the customer service number back today. Low and behold, the number has been disconnected.
Please do not make the same mistake that I did and order from this company. I will now have to dispute it with my credit card company and I am sure it will take months to resolve.
This report was posted on Ripoff Report on 02/11/2014 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Garcinia-Cambogia/Internet-California-92704/Pure-Garcinia-Cambogia-3025-S-Harber-BlvdSanta-Ana-California-927041-866-574-8931-Fly-b-1122859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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