- Report: #466328
Report - Rebuttal - Arbitrate
Complaint Review: Pure Nutrients
Pure Nutrients181 Marsh Hill Road Orange, Connecticut U.S.A.
Pure Nutrients pure ripoff is more like it Orange Connecticut
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I was told I had placed the order on the 11th so it was too late to cancel my account had been charged. I argued that their own paper work said order date was the 12th and they said this was shipping date. This was clearly not what it said on my paper work. So to add insult to injury they would not talk about any kind of refund even partial and gave me a false claims department address on line to file a claim. I called them back three times trying to get a real address and none of them worked.
I have now tried to reverse charges on my account even allowing for the shipping fee since the item was shipped. My free trial that was not started on the date they gave me and did not reach me for nearly two weeks due to a wrong zip code on their part has now cost me 88$. Their add seemed legitimate and you can reach a real person when you call but they will not work with you on a correct claims or validate any wrong doing on their part. It is a scam for those wishing to cancel. I don't think their product is any better than their ripoff scam.
When I tried to enter the claims site at least three different addresses were given me and all wind up with the real website owner of PureNutrient who says he has never sold product.
These people need to be shut down and I would appreciate any information on where to file with better business or else where to file a claim. The company is fraudulent from the get go, by associating their name to a web site that is not theirs and evidently appearing on many pop up adds under healthyonlineliving.net, purenutrientsproducts.com and dietguidenow.com.
I thought I was being very careful keeping paperwork and making early phone calls but this institution has this scam down to a science.
Please make any new consumer aware of their really un-pure cleanse of you money.
This report was posted on Ripoff Report on 06/30/2009 09:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Nutrients/Orange-Connecticut-06477/Pure-Nutrients-pure-ripoff-is-more-like-it-Orange-Connecticut-466328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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