• Report: #465181

Complaint Review: Pure Nutrients

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  • Submitted: Fri, June 26, 2009
  • Updated: Tue, June 30, 2009

  • Reported By:Glendale California
Pure Nutrients
181 Marsh Hill Rd Nationwide U.S.A.

Pure Nutrients Nature Cleanse 30-day trial is a scam Orange Connecticut Nationwide

*Author of original report: error in my report on Nature Cleanse by Pure Nutrients

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The pop-up add offered a 30-day free trial of Nature Cleanse for a $4.95 shipping charge. When it arrived it was 30 capsules with instructions to take 1 or 2 a day. The shipping document said it had to be canceled within 14 days of the date the order was placed - not the date it was received.

My order date was 6/11. I received it on 6/17. I called on the afternoon of 6/25 to cancel to find that their hours for cancellations are 8am to 5pm EDT. You can place an order 24 hours a day but can't cancel. I called this morning and they had already charged $88 - not for a next shipment but for the 30 capsules I had already received. So it is not a free trial at all. Even if you keep ordering it you are billed $88 for the first bottle. I spoke with a phone operator and a supervisor (who said he was in charge and had no higher supervisor!) and they will not reverse the charge. He says their trials are always just for 14 days and not 30 in spite of what their original add said.

Eileen
Glendale, California
U.S.A.

This report was posted on Ripoff Report on 06/26/2009 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Nutrients/nationwide/Pure-Nutrients-Nature-Cleanse-30-day-trial-is-a-scam-Orange-Connecticut-Nationwide-465181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

error in my report on Nature Cleanse by Pure Nutrients

AUTHOR: Eileen - (U.S.A.)

I said there were only 30 capsules - there were 60. Still a major ripoff!
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