- Report: #465181
Report - Rebuttal - Arbitrate
Complaint Review: Pure Nutrients
Pure Nutrients181 Marsh Hill Rd Nationwide U.S.A.
Pure Nutrients Nature Cleanse 30-day trial is a scam Orange Connecticut Nationwide
*Author of original report: error in my report on Nature Cleanse by Pure Nutrients
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My order date was 6/11. I received it on 6/17. I called on the afternoon of 6/25 to cancel to find that their hours for cancellations are 8am to 5pm EDT. You can place an order 24 hours a day but can't cancel. I called this morning and they had already charged $88 - not for a next shipment but for the 30 capsules I had already received. So it is not a free trial at all. Even if you keep ordering it you are billed $88 for the first bottle. I spoke with a phone operator and a supervisor (who said he was in charge and had no higher supervisor!) and they will not reverse the charge. He says their trials are always just for 14 days and not 30 in spite of what their original add said.
This report was posted on Ripoff Report on 06/26/2009 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Nutrients/nationwide/Pure-Nutrients-Nature-Cleanse-30-day-trial-is-a-scam-Orange-Connecticut-Nationwide-465181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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