• Report: #888019

Complaint Review: PureHealth100

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, May 25, 2012
  • Updated: Sat, July 28, 2012

  • Reported By: Melissa — Estell Manor New Jersey United States of America
PureHealth100
Internet United States of America

PureHealth100 be-well@pureblackraspberry.com Company charged my paypal account and never delivered product nor responded to any email inquiries as to status Internet, Internet

*REBUTTAL Owner of company: We are here to service you now.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This company charged my paypal account immediately and never delivered the product. I have emailed them multiple times inquiring as to status of my order to no avail and the ID number I received for my order is conveniently not recognized by their system. No response received at all to my email inquiries and their 1-888-323-9355 number has an odd ring and is never picked up. BEWARE, this company is a complete ripoff. I am going to see what paypal will do to help me next.

This report was posted on Ripoff Report on 05/25/2012 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/PureHealth100/internet/PureHealth100-be-wellpureblackraspberrycom-Company-charged-my-paypal-account-and-never-d-888019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on PureHealth100

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We are here to service you now.

AUTHOR: Nancy - (United States of America)

Hi,

My name is Nancy and I am the President of Pure Health LLC.  We did experience a huge influx of orders due to a couple of Dr. Oz shows that happened to focus on products that we specialize in.  

Because Dr. Oz does not endorse specific brands and we had no way of knowing that these shows would air, we were not prepared to handle the HUGE influx of orders we received as a result of the Dr. Oz recommendations!  

We admit we made mistakes, took too long to get orders out and were not able to handle the tens of thousands of telephone calls and e-mails we received each day!  We are a small company and all our systems were overloaded and we, honestly, we overwhelmed!

So, now, our systems are upgraded, we have hired additional (and awesome!) staff and we are here ready to serve you!

Regarding your payment being taken before your items shipped, when you pay with paypal, they charge your card immediately when you order. We have no control over this - this is paypal's policy.  If you order directly with us using your credit card, we do not charge your card until your items ship out. This our policy.  I hope this information is helpful.

Again, thank you and we hope to see you again in the future.

Nancy
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.