- Report: #70254
Report - Rebuttal - Arbitrate
Complaint Review: Purfect Auto Service #17
Purfect Auto Service #1720732 Lake Forest Dr. Bl. El Toro, California U.S.A.
Purfect Auto Service #17 ripoff El Toro California
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Then, the owner called me and told me to pick up my car and said that my car had failed. The normal eitquette is to let me know prior to the smog check that my car was bound to fail because of a check engine light being on. I knew that the light was on before I brought the car in. I asked him why he didn't inform me that the car was bound to fail knowing that the check engine light was on. He gave me a ridculous excuse that the reason was because by law he wasn't supposed to tell me that something was going to cause it to pass or fail. Furthermore he kept insisting that I do a diagnostic test on the car when I have HAD one already and know the reason why the light was on.
Finally, he started yelling at my friend when we told him that we needed the report so that we can get back to work. He did not send someone immediately and it took us 15 mins before we could get a copy of the results so that we can get back to work.
The manager was unprofessional and lazy. PLEASE DO NOT GO TO THEM FOR ANY SERVICES!!
south pasadena, California
This report was posted on Ripoff Report on 10/27/2003 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Purfect-Auto-Service-17/El-Toro-California-92630/Purfect-Auto-Service-17-ripoff-El-Toro-California-70254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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