• Report: #315041

Complaint Review: Purity By Mineral Science

  • Submitted: Wed, March 05, 2008
  • Updated: Wed, March 05, 2008

  • Reported By:Butler Missouri
Purity By Mineral Science
https://secure.mineralscience.com/proc_land05_3pg/land.php Internet U.S.A.

Purity By Mineral Science Good luck trying to get an RMA#, I've been trying for months! Internet

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Stupid me. You should always follow the rule "If it sounds to good to be true, it usually is"! I ordered the "free" trial and paid the shipping. The quality of the cosmetics is less than drug store quality, and they want more money than better products. I have tried to return the merchandise only to have ALWAYS recieved a busy signal when calling, and have yet to recieve a return email from them. I'm done with them and I hope they start getting as many bad reports as possible so maybe their state's attorney general will take notice. As a last resort, I have written the email below and sent it to them. I suggest any other consumers who have tried to reach them do the like:

Dear Sirs,

This will be the ONLY warning you get from me concerning this matter. I have tried an unheard of amount of times to reach your customer service department for an RMA # to no avail. Please now be advised that I am VERY DISSATISFIED with your product, and have been trying to return it since the week after I recieved it. I will try no longer. Here is what I sent:

"Let it be known that if your company attempts to charge my credit card ONE MORE TIME I will be forced to take legal action. Also let it be known that I, as well as many other consumers, have filed a report with "rip off report".com. In case you are interested, here's the link:


I will also be filing reports with any and all e-commerce BBB's about your ill-managed customer service and policies.


Butler, Missouri

This report was posted on Ripoff Report on 03/05/2008 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Purity-By-Mineral-Science/internet/Purity-By-Mineral-Science-Good-luck-trying-to-get-an-RMA-Ive-been-trying-for-months-In-315041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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