• Report: #987451

Complaint Review: Purity Products

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  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: CJ Graham — Phoenix Arizona United States of America
Purity Products
online order Plainview, New York United States of America

Purity Products Purity Products Online Orders are Designed to Confuse Extra Products are Added Inadvertantly Plainview, New York

*Consumer Comment: Check again

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Purity Products showcases new products on the radio with infomercials.  When a customer calls to make an order they are almost bullied into signing up for auto-shipments and into ordering products that the customer was not interested in.

I went online to order a product called Astaxanthin.  I checked the Purity website first because they had a FREE trial offer wherein all the customer had to pay for was shipping.  I had never taken advantage of one of their free offers before, but thought that since it was such a large and established company, they would surely honor the promise.  I place my order.

I received an email from Purity confirming my order but was shocked to find there was another product which I have never heard of added to the order for the low low price of $54.95.  Nice job Purity.

Don't trust these guys.  They have good products, but terrible judgement regarding ethics.


This report was posted on Ripoff Report on 12/26/2012 11:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Purity-Products/Plainview-New-York-/Purity-Products-Purity-Products-Online-Orders-are-Designed-to-Confuse-Extra-Products-a-987451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

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AUTHOR: ZzzzInSeattle - ()

It wouldnt be making you pay 54.95 for another product.  That additional item means you were getting a free gift that has a retail value of $54.95.  Nothing on their site requires you to order another bottle at full retail value.

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