- Report: #1070692
Report - Rebuttal - Arbitrate
Complaint Review: Purrfect Auto Service Shop #50
Purrfect Auto Service Shop #506059 W.Pico Bl. Los Angeles, California USA
Purrfect Auto Service Shop #50 Defective new engine replacement Los Angeles California
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Purrfect Auto Shop runs a classic bait and switch scam. I was naive enough to trust them for an installation of a purported 'new engine'. In the aftermath of the alleged engine replacement, within a week I had to return to the shop for a 'check engine' light.Subsequently,I had to return the car and leave it for extended periods for various performance malfunctions.The car never performed without additional problems continuing to appear.Finally,at the 3,000 mile marked it overheated while freeway driving,and shutdown in the middle of high speed traffic.Oil and coolant were leaking at the base of the engine.After returning to the shop,I reported this incident to them.There was also a valve knock from the beginning,which was never resolved.The major oil leak had spread from the valve cover to the engine block.I was told by the manger, known as Kami H.,the estimate to correct the problems would be in excessive of $800.00 dollars.My question was,how does a 'new engine' fail within one year?This shop has a laundry list of expensive,major complaints,reported by customer's at the Yelp.com business site.The BAR is aware of this dirty operation,but has failed to take action.These situations are endemic to shops within the whole franchise.In Nevada,the flagship of the franchise has already been ciited for faulty repairs,deceptive practices,to the tune of over $118,000 dollars.
This report was posted on Ripoff Report on 07/28/2013 01:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Purrfect-Auto-Service-Shop-50/Los-Angeles-California-90035/Purrfect-Auto-Service-Shop-50-Defective-new-engine-replacement-Los-Angeles-California-1070692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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