- Report: #473510
Report - Rebuttal - Arbitrate
Complaint Review: Pyramid Collection
Pyramid Collection355 Main St. Whitinsville, Massachusetts U.S.A.
Pyramid Collection grossly overpriced misrepresented Whitinsville Massachusetts
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I noticed today when I went to the site, that it's been changed. Now it clearly states that it is sold separately and gives you the option on the page. I think it's curious timing if you ask me.
The dress itself is $100!!!!! It would be worth it if it were made of decent materials, but it's a thin see-through layer of cotton...nothing else! The shipping was redicules!!!!!! It cost me $12 to get the dress stuffed into a bag and shoved into my mailbox through the USPS!!!
I spoke to a customer service rep for the site who called me a liar because the site was not changed and the best she could do for me is let me send it back so they can refund my shipping costs.
This site is not to be trusted, they have grossly over priced product and it's represented falsely.
I will be sending the dress back for a full refund of all my shipping costs and the cost of the dress. They should be ashamed of themselves for running a business this way, and I hope in the future you respect your customers, because I feel terribly disrespected.
North Charleston, South Carolina
This report was posted on Ripoff Report on 07/26/2009 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pyramid-Collection/Whitinsville-Massachusetts-01588/Pyramid-Collection-grossly-overpriced-misrepresented-Whitinsville-Massachusetts-473510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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