- Report: #597978
Report - Rebuttal - Arbitrate
Complaint Review: QUICKEN LOANS - quickenloans.com
QUICKEN LOANS - quickenloans.comLivonia, Michigan United States of America
QUICKEN LOANS - quickenloans.com A Quicken working experience Livonia, Michigan
*Consumer Comment: Please Do Us All A Favor...
I personally left in Nov. of 2006 after being seriously overworked and underpaid. The feather that broke the camels back however was when Quicken introduced their option ARM loan, (which was basically a negative amortization loan masquerading as something better) and I refused to sell it because it was a bad loan. My division boss emailed me and demanded to know why I was one of only 3 people who had yet to sell it. I was given two weeks in which time I had to sell one or be blacklisted ("Just tell them that house values go up by so many percent a year so they'll never be upside down" hahahahaha I guess I was on to something back then) Anyways, after two weeks I hadn't sold one and was taken in for a talking to...I quit after that. I was an amazing day and the first time I'd seen the sun in 10 months.
Although to be fair, working there was a surreal experience most of the bankers were under 25 years old, the rest were typically under 30 (even my boss was 27) I spent my days throwing around Quicken provided balls with the other kids while on the phone, dutifully put my customers' sensitive information in the monster faced shredder bins, waited for the occasional days days in which they would bring us donuts or hotdogs, watched as workers dressed as fairies or mice would walk through the office, had pie throwing contests, a battle of the bands where employees formed musical groups, the Gilbert awards, a mock Oscars for employees, I won tickets to baseball games (provided I come back after the game was over of course) won gift certificates and of course had free slushies, popcorn and cappuccino all day. All this was very cool although I not sure what purpose it served as it does nothing for the customers and it certainly provided me with nothing more than a distraction. Although, I guess if you are offering a job no adult would be willing to do and your only option left is kids you have no choice but to cater to your audience....
Oh and as a final note it's funny to see that Dan has had to hire people to handle the PR nightmare that is on this website. Good luck with that! It's certainly a job that will take 12 hours a day.
This report was posted on Ripoff Report on 04/28/2010 06:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/QUICKEN-LOANS-quickenloanscom/Livonia-Michigan-/QUICKEN-LOANS-quickenloanscom-A-Quicken-working-experience-Livonia-Michigan-597978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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