• Report: #865753

Complaint Review: QVC

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  • Submitted: Mon, April 09, 2012
  • Updated: Mon, April 09, 2012

  • Reported By: Fed Up — blue bell Pennsylvania United States of America
QVC
1200 Wilson Drive, West Chsester, Pennsylvania United States of America

QVC Cottage Farms cancelled order and will not refund money paid; no merchandise received West Chsester, Pennsylvania

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I ordered gardinas grown by Cottage Farms from QVC during one of their gardening advetorials.  I expected shipment in May, but had $40 deducted from my bank account unexpectedly in April.  My bank account went into the red and I was assessed $35 on bank charges. Prior to the shipment going out, I cancelled it nearly a week in advance.  I was told my $40 would be credited back to my bank account.  It wasn't.  The gardinas have yet to be delivered.  I have called four times in total asking for my money to be refunded.  They say they gave me a credit, but it has not shown up in my bank account.  QVC has stolen my money, and I have not received any gardenias.  Isn't that theft?

Another note - Two years ago I purchased a Rose of Sharon tree from Cottage Farms via QVC.  The tree arrived with hardly any root structure.  It lived for a short time and then died, well within the 1 year guarantee period.  I live in Pennsylvania too, and most things grow very well here.  Cottage Farms did send a replacement tree, but it is not what I ordered.  It has gankly branches and is not a "dwarf" size, as was ordered originally.  The blooms are white, not the deep pink I had orginally ordered.

Neither QVC or Cottage Farms cares about their customers.  They only care about getting money out of people.


This report was posted on Ripoff Report on 04/09/2012 03:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/QVC/West-Chsester-Pennsylvania-19382/QVC-Cottage-Farms-cancelled-order-and-will-not-refund-money-paid-no-merchandise-received-865753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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