- Report: #642299
Report - Rebuttal - Arbitrate
Complaint Review: QVC
QVCInternet United States of America
QVC I purchased a computer... Internet
*Consumer Comment: Envelopes in Open Office
*Consumer Comment: Open Office is the name, free downloadit (Google it)
*Author of original report: Update 10.25.10
*Author of original report: QVC Resolved the issue.
*Consumer Comment: An option
*General Comment: Which laptop did you get?
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased a Dell laptop from QVC. It appeared that the Microsoft Office software was not what I thought I had ordered. I called QVC and insisted on a supervisor. He insisted that I had what I thought I was supposed to have when I ordered it. That was at the time I received it. Today (approximately 60 days later) I went to work on a file and it would not open because I only received a "trial period" for my MS office suite software.
Never once did that supervisor tell me that in approximately 60 days you are going to need to spend another $500 to purchase that software. I am very disappointed because I do not feel they provided full disclosure on what came with the product order. They need to be more upfront about what you will need to purchase later in order to use your computer. I realize software is expensive but I was truly under the impression that this particular software came with my computer purchase.
This report was posted on Ripoff Report on 09/19/2010 10:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/QVC/internet/QVC-I-purchased-a-computer-Internet-642299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.