- Report: #776332
Report - Rebuttal - Arbitrate
Complaint Review: QWEST
QWEST Thieves, liars, contarct breakers, criminals Internet
*Author of original report: update
*Consumer Comment: While I don't know about all your issues with Qwest (now Century Link)
*UPDATE Employee: CenturyLinkHelp
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First, they claimed there was never any "notes" pertaining to my sevice request and that was why they never dispatched a service person for repair. This went on for months until, discouraged I called and told them to either fix it or I would cancel. They opted for the latter and canceled my service.
I filed a case through BBB and the FTC since no lawyer will take a case against QWEST. I guess entities that big get to do whatever they want and nobody will do a d**n thing about it. You'd think this was a 3rd world country and not the great USA.
Anyway, FTC has never even responded.
BBB did follow up, but after every baby step trying to resolve it, QWEST has had a different excuse. Main excuse was I never did make a service call for help. So I supplied BBB and QWEST with a STACK of commincation copies between myself and the support department.
Now, they all of a sudden have a record that I was called by them and refused the very service I begged for more than a dozen times. Outright LIE!!!!!! I have countless copies of communications between myself and their "support" staff where I alsed over and over to have somebody come out and fix their equipment/line so I could actually use the service I had been paying for.
I cannot belive a company can rip somebody off and nobody will do a d**n thing about it!!!! What the h**l is this country becoming?!?!?!?
This report was posted on Ripoff Report on 09/13/2011 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/QWEST/internet/QWEST-Thieves-liars-contarct-breakers-criminals-Internet-776332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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