- Report: #1100125
Report - Rebuttal - Arbitrate
Complaint Review: Qqest Software Systems
Qqest Software Systems9350 S 150 E # 300 Sandy, Utah USA
Qqest Software Systems, Timeforce Fraud, Thieves, and Liers oh My Sandy Utah
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This company is full of liers, un usable product, poorly developed software and frauds. This company lies about its product and ability to trouble shoot probelms. We had more problems than I can even describe from day one. In good faith we allowed the company time to solve our many issues. After a month (and our warranty expiring) we were no better off. The company kept asking for more time for their IT team to solve our probems. In good faith we allowed them more time hoping to be provided with a working product. 11 months later we are still no better off as they will not refund our money because they say or (30 day warranty expired).
Cusomer service is a joke. You wait on hold for more than 2 hours and then are tansfered to someone's voince mail. If they even return your call they appolagise and bame the wait on being under staffed. No one has any idea what is going on and we were passed arond to 10 plus IT professionals. We were told we would be helped by a senior IT tech and then months later told we never were eventhough they told us that a senior tech was helping us all along. They now refuse to retun any of our calls, will not transfer us to supervisors or their legal department and we are left out $7,000 or a working product.
We have treid everything they asked us to, spend thousands on our own IT employees time, wait on hold for hours at a time, have had our clocks replace several times. This comany is acting like we and our problems do not exist because we have been too much of a pain to them. We have no resolution and are taking legal action.
Never buy anything from this company unless you want poor service, liers, and to be out thousands of dollars. Not to mention the worst migrane of your life.
This report was posted on Ripoff Report on 11/17/2013 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Qqest-Software-Systems/Sandy-Utah-84070/Qqest-Software-Systems-Timeforce-Fraud-Thieves-and-Liers-oh-My-Sandy-Utah-1100125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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