- Report: #835736
Report - Rebuttal - Arbitrate
Complaint Review: Qresolve
QresolveQuatrro BPO Solutions (P) Ltd. 267, Udyog Vihar, Internet United States of America
Qresolve scam Gurgaon Internet
*Author of original report: resolution: refund
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Well, the number was actually for Qresolve, which they did NOT announce when they answered the phone in India. Instead, they kept up the charade initiated by their ad.
The person I spoke with there, Mr. Rakesh Jha, asked for remote access to my computer, which I warily allowed him. (Yes, I was stupid.) He went on to do some fishing around and managed to convince me that I had a ton of security issues. One of his specific claims was that my computer had a Trojan Horse virus called csrss.exe. (He pointed out csrss.exe in my task manager pane.) He tricked me by doing a quick Google search and finding a Web page that mentioned something about the software being a Trojan Horse virus. I need to emphasize that he did this very quickly; I'm sure he's had lots of opportunities to practice on many suckers before me. I realized later that although there's a virus that can masquerade as csrss.exe, usually the program is just one of the indispensable Windows OS background programs (there's even a ridiculously simple way to tell whether the file is the real thing or a virus, although I discovered this only later). Mr. Jha, however, managed to convince me my computer's security had been compromised. Then he pressured me into buying a full year of services, telling me my computer had so many security threats that I was bound to need his company's help throughout the coming year.
They charged my credit card $199.99. After I realized how I had been had, I wrote them asking for a full refund. I will update this report on what transpires next.
This report was posted on Ripoff Report on 02/08/2012 12:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Qresolve/internet/Qresolve-scam-Gurgaon-Internet-835736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.