- Report: #1044398
Report - Rebuttal - Arbitrate
Complaint Review: Quality Magazines
Quality Magazines2207 Concord Pike #511 Wilmington DE 19803-2908 WIlmington, Delaware United States of America
Quality Magazines SZT Contact Marketing Inc ,Quality Magazines, targeting senior citizens for magazine order scam WIlmington, Delaware
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I called the 888 number on the letter and after approx. 30 minutes of discussion with the customer service representative, managed to negotiate a refund for my mother in the amount of $51.30. A far cry from the full refund that I believe she's entitled to.
As I was on hold for the CSR to process the refund, I googled Quality Magazines, found the website and did a little research. This company is clearly targeting senior adults. 90% of the photos on the site depict older adults over 70. My mother lives on a fixed income of less than $1000 per month as I'm sure many senior adults targeted by this company do.
I'm truly disgusted by this company's bullying tactics with my mother and I believe she's not the only one who has been harassed by this company. I can't convey how upsetting this experience has been for me or my mother. Unfortunately, this isn't the only time this type of telemarketing bullying has happened to my mother in 2013, I'm usually around to stop the harassment, but this time I wasn't.
Are there not laws to protect our senior adults from these predatory and unethical companies???
This report was posted on Ripoff Report on 04/18/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quality-Magazines/WIlmington-Delaware-19803-2908/Quality-Magazines-SZT-Contact-Marketing-Inc-Quality-Magazines-targeting-senior-citizens-1044398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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