Complaint Review: Questia - Internet Internet
- Questia Internet United States of America
- Phone: 800.889.0097
- Web: http://www.questia.com/
- Category: Library
Questia CHARGED ME FOR WHAT WAS ADVERTISED AS A FREE TRIAL SUBSCRIPTION ,, Internet
*Consumer Comment: Questia is a SCAM!
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Questia offers a FREE Trial subscription so you can try their service. Subscription cost are paid on a monthly basis. When you sign up for the free trial they take credit card information and you are informed that you will have to cancel or you will be charged for an ongoing subscription. When I called to inquire why I was charged immediately, I was notified that the TRIAL PERIOD is only 24 Hours. The rude customer service representative claims this is stated in the terms and conditions and that I overlooked it. Upon reviewing the T&C again, the duration of the free trial is not specified. They are outright thieves. They lead customers to believe there is a 30 day trial and since it is non refundable by the time this is cancelled, you are already scammed.
Furthermore, they database had very limited information so it was useless anyway.
This report was posted on Ripoff Report on 02/10/2011 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/questia/internet/questia-charged-me-for-what-was-advertised-as-a-free-trial-subscription-internet-693812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Questia is a SCAM!
AUTHOR: AE - (United States of America)
SUBMITTED: Monday, February 14, 2011
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