- Report: #935873
Report - Rebuttal - Arbitrate
Complaint Review: Quibids
Quibids4 NE 10th St, Suite 242 Oklahoma City, Oklahoma United States of America
Quibids Won't Exchange Defective TV, Customer Service Misleading Oklahoma City, Oklahoma
*UPDATE Employee: We apologize for any confusion!
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I called Quibids and they said that I should receive an email from them in 2-3 days with instructions on how to return the TV in exchange for a working one. By the 3rd day I had still received no email so I sent n email to customer service and received no response. On the 5th day I called again, they apologized to me and reassured me that I would receive the the email with the return instructions within 10 minutes. I never received an email. I have been flat out lied to and ignored. It's very frustrating to spend that kind of money and receive no help from the company that shipped me a defective item.
This report was posted on Ripoff Report on 09/01/2012 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quibids/Oklahoma-City-Oklahoma-73104-140/Quibids-Wont-Exchange-Defective-TV-Customer-Service-Misleading-Oklahoma-City-Oklahoma-935873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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