- Report: #241484
Report - Rebuttal - Arbitrate
Complaint Review: Quick Cobbler
Quick Cobbler430 West 2nd Ave Vancouver, British Columbia Canada
Quick Cobbler - birkenstockshap If it fits on your foot, we'll take your money. Seriously. Bad Business Practices ripoff Vancouver British Columbia
*REBUTTAL Owner of company: what really happened
*Consumer Comment: Skeptical about Ripoff Report
*Author of original report: Correcting typos
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I have a leg length discrepancy and require an orthopaedic build up in my shoes for my short leg. I also have biomechanical problems in my feet and wear stability shoes or use orthopaedic devices.
The Quick Cobbler advertises on their websites that they " can do short limb orthopaedic build-ups on virtually any shoe or boot." http://www.quickcobbler.com/repairs/therange.htm
As I live close by and require this service, I went in and ask if they could do a build up on a stability shoe without compromising the stability. I was told they could, and consequently was fitted for and bought a new pair of stability shoes that I could wear without any added orthopaedic devices.
I brought the shoes in and spoke specifically to Ronald Nijdam. As the shoes have a hard materials throughout, and different density of foam and a fair bit of technology inside I was skeptical if a lift could be put in without affecting the stability. Ronald stated that since it fits of my foot, they can do it - restating their slogan, and assured me he had done it many times before and it would not be a problem, than the stability features would not be compromised.
Based on his given word I paid him to do the orthopaedic build up.
After much unpleasantness my 225 dollar shoes are ruined and unwearable and I am also out what I paid him.
While acknowleding that he guaranteed the stability would not be affected and that it is now unwearable as a result of his actions, Ronald said it is my fault for going to him because I should have gone somewhere else.
If only he had told me that when I originally asked him - but then he wouldn't have profited.
So everyone, keep that in mind if your thinking of doing business with him.
Vancouver, British Columbia
This report was posted on Ripoff Report on 03/29/2007 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quick-Cobbler/Vancouver-British-Columbia/Quick-Cobbler-birkenstockshap-If-it-fits-on-your-foot-well-take-your-money-Seriously-241484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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