- Report: #960267
Report - Rebuttal - Arbitrate
Complaint Review: Quick Start Store
Quick Start StoreInternet United States of America
Quick Start Store They sign you up for a free trial, lie to you over the phone about when the trial is over, then try to collect on it. Internet
*General Comment: similar situation
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I didn't hear from them for 2 weeks and called them about it (concerned about the trial ending before I saw anything). They told me "Oh, your trial doesn't start until we have the website created".
They created the website. Next time I talked to them, they continued to tell me that the trial wasn't over until a later date. I discussed canceling with them and they told me to think about it a little longer because I still had time left on my trial period. I eventually canceled anyway- well before the end of the trial that they were telling me. I was told over the phone that I was canceling before the trial was over and I owed nothing.
Two and a half weeks later, I get a call from a lady in "collections" telling me that I technically cancelled 2 days after the trial was over and they needed to collect over $4,000 for the total amount owed on a 2 year agreement, including some ridiculous start up fee. She was very rude and told me to "read documents before I sign them", and that the trial period began when I signed the document, despite what the account managers had been telling me weeks before. It was very clear that their whole intention was to trick me.
I gave my lawyer a phone recording I have of them, and all the info.
This report was posted on Ripoff Report on 10/25/2012 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quick-Start-Store/internet/Quick-Start-Store-They-sign-you-up-for-a-free-trial-lie-to-you-over-the-phone-about-when-960267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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