- Report: #380248
Report - Rebuttal - Arbitrate
Complaint Review: Quicken Loans
Quicken Loanswww.quickenloans.com , Michigan U.S.A.
Quicken Loans "hang-up" Department aggressive tactics, high rates, liars Call Center Michigan
*UPDATE EX-employee responds: NewKid
*UPDATE Employee: Chesterfield Phd
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I had a bad feeling from the beginning, he calls me on my cell in a middle of a meeting, I tell him I cannot talk and he keeps on insisting it will only take a minute or two. I told him to call back at 3pm, he calls back at 7pm, I give hhim some information but he was so pushy and arrogant. I could not believe when he told me "Let me explain you how things are going to work". I replied that I was to decide how things are going to work and that I will not rush to any decision.
He calls back later, tels me he has found something great for me and that is exactly what I need and he just presents me with a basic conventional loan with a jacked up rate of 6.75% when the average in my state is 5.95%. I knew I could do much better because I had already been contacted by other lenders. i got so fed of him trying to convince me that I should praise him for finding me such a great deal that I told him I had found an FHA with 5% down payment for 6% APR and that his offer was crap and I hung up.
He calls back but I do not respond. A few minutes later, I get a voice mail from the "hang-up" department. Yes the "hang-up" department !!!! It must happen so often that they have a special department to deal with people who hang up on them. "We are sorry the communication was interrupted, we have top-notch software here that give us the best information, I need to educate you on FHA loans. Please call back, I can offer you a great deal at 6%".
Sorry I do not need to be educated, I have a PhD and an MBA, I know what I am doing. Please do not do business with these people, they are sharks preying on weak victims.
This report was posted on Ripoff Report on 10/10/2008 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quicken-Loans/Michigan/Quicken-Loans-hang-up-Department-aggressive-tactics-high-rates-liars-Call-Center-Michi-380248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.