• Report: #858077

Complaint Review: Quiznos #6567

  • Submitted: Thu, March 22, 2012
  • Updated: Mon, March 26, 2012

  • Reported By: Andy — San Marcos Texas U.S.A.
Quiznos #6567
690 Centerpoint Rd STE A San Marcos, Texas United States of America

Quiznos #6567 Beware of Menu Gimmicks and Ignorant Workers San Marcos, Texas

*Consumer Comment: Do you often...

*Author of original report: Questions Answered

*Consumer Comment: Lord almighty

*Consumer Suggestion: So...

*Consumer Comment: What?

*Consumer Comment: question

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Get Two Bullets for $5.50 or a Torpedo for $4.  Here's the funny thing.  TWO Bullets are the Same as One Torpedo sandwich. 

I had to dispute the with the clerk on checkout and he even had me speak with the Middle Eastern Owner who kept saying "I don't understand," over and over again. Basically I got ripped off the $1.50 plus tax.

The Quiznos menu is a gimmick and if you aren't really specific you'll get overcharged and the clerks aren't looking out for your best interest. They are there to screw you over and then ask for a tip. 

The tip jar in Quiznos is a ripoff by itself.  All there doing is the job they signed up to do.  Since when do you tip fast food workers?

This report was posted on Ripoff Report on 03/22/2012 07:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quiznos-6567/San-Marcos-Texas-78666/Quiznos-6567-Beware-of-Menu-Gimmicks-and-Ignorant-Workers-San-Marcos-Texas-858077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Do you often...

AUTHOR: Ashley - (U.S.A.)

go to subway and order 2 6 inch subs and get mad when you dont get them for the foot long price? I mean its really hard to figure out how to order the whole sandwich instead of two half sandwiches sometimes.

I often walk in to sandwich shops and get confused by the menus, I mean sandwiches are hard.
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#2 Author of original report

Questions Answered

AUTHOR: Fathom73 - (U.S.A.)

Quiznos is an Assembly line food operation with multiple employees. I ordered two Bullets from the first guy, but he recommended Getting the Torpedo instead because I'd save money and they were the same sandwich for 1 person. I agreed to go with his idea, but he had already cut the sandwich in half and sent it on.  By the time I got to the 3rd and 4th person it was true rocket science for them to figure it all out because the sandwich was cut in half already. Someone new to the Quiznos menu would get thrown off because not everyone knows that a Torpedo is the SAME as two Bullets.  That's why it's a gimmick and that's why it's a RIPOFF.  The confusion was annoying because the clerk and owner couldn't understand what the first worker and I was trying to convey and I believe they were acting like this on purpose.  On my way out, the first works said "I tried to hook you up, but I guess the order went in wrong." 
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#3 Consumer Comment

Lord almighty

AUTHOR: voiceofreason - (United States of America)

This is a truly stupid complaint. It's common business practice to charge more for 2 halves than for 1 whole.

The 2 halves require more work, and its more an incentive to get people to buy 1 whole than to get 1 half.

Businesses have likely followed this practice for centuries. Buy a little, pay more per unit. Buy a lot, pay less per unit.
What a frigging jerk.

But to make him happy, Quiznos may be pretty much done as a going concern. They are not in good shape according to the most recent news I read on them.
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#4 Consumer Suggestion

So...

AUTHOR: What? - (USA)

If two Bullets are the same as one Torpedo, why not order the Torpedo if it's cheaper?

I'm willing to bet you're purchasing for two people, two completely different sandwiches. Which makes them NOT the same, right?
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#5 Consumer Comment

What?

AUTHOR: Ashley - (U.S.A.)

Why didn't you order a torpedo then? Why would you order 2 bullets and try to get it for the torpedo price?
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#6 Consumer Comment

question

AUTHOR: coast - (USA)

What menu item did you request?
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