• Report: #1056973

Complaint Review: QuoteWizard

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  • Submitted: Thu, June 06, 2013
  • Updated: Thu, June 06, 2013

  • Reported By: Aaron Castro — Weston Florida
QuoteWizard
Internet USA

QuoteWizard Lousy plan, simple plan is an "upgrade" but upgrade cost (today only...) $250 Internet

*UPDATE Employee: Setting the Record Straight

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QuoteWizard is a bad scam !!!

They are very nice, in first call.

Their basic "plan" is $50 that you pay, and they "give you" $50 worth of leads, to start.

However - the basic "plan" is extremly rigid (you can't chose the days you want to receive leads, you can't chose how many leads per day you want, you need to go into the site every time you want to put a hold on receiving leads, but you only have limited number of hours you can hold your account, THEY ARE ALLOWEDC TO TAKE $100 from your account every time the account is below one lead cost). It is a very restricting and inflaxible "plan" that also reach into your pocket, whether you want or not.

BUT - they will take all restrictions away, if you "upgrade" to (whatever, I think Silver). Ahhh, upgrade, that will bring you up  to par with any other leads plan basic level (all other companies plans starts where QuoteWizard needs upgrading to) but costs &250 (you guessed it - only today.... You have been chosen...). So if you are looking for an account YOU have control over, pay $250 only !!

I bought many leads, all garbage, and none materialized to a deal. They do not qualify nor validate the leads, and so you can receive leads that are obviousely BS (one look at the name, address or phone number will make clear the lead was entered so you can't contact them).

Once you got the account, they will only chat with you on-line and getting anyone on the phone is not possible (for anyone with life who can't sit at the phone for days). They do not answer. They do not call back.

Please, do yourself a big favore and avoid working with this scam

 


This report was posted on Ripoff Report on 06/06/2013 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/QuoteWizard/internet/QuoteWizard-Lousy-plan-simple-plan-is-an-upgrade-but-upgrade-cost-today-only-250-1056973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Setting the Record Straight

AUTHOR: Ian Hutchinson - ()

We at QuoteWizard take our client's concerns very seriously and I am happy to offer a response to Mr. Castro.  Our sales team is very experienced in selling our service and are thorough at the time of the sale to explain the terms of each package.  We offer six different packages requiring varrying deposit amounts as well as account flexibilities.  With each sale, a contract is signed online by the client and it is the responsibility of the client to udnerstand what they are signing up for.

 

In the case of Mr. Castro's account, he selected our Basic Loyalty package which allows you 45 days of vacation to use at your own discretion.  Our higher loyalty levels offer increasing flexibility such as unlimited vacation time, no weekends, and an hourly schedule.  At the time of the sale, all loyalty levels are offered and it is up to the client to decide which level best suits their needs.  The basic loyalty level requires a $50.00 deposit and our contract clearly states that at the time you have reached less than the cost of one lead, you will be charged $100.00 for the next set of leads. 

 

QuoteWizard is proud to offer the most liberal return policy in the lead generation industry and any invalid leads will be credited to a clients account.  We recognize the nature of the internet and cannot guarantee that there wil not be some percentage of leads with invalid information.  Because of this, these types of leads, can be refunded to the clients account.

 

QuoteWizard also is recognized as having exemplary customer service.  Our records show only one call in to our client services team 3 days after the account was set up.  If we are unable to be reached via phone, all voicemails are responded to within 1 hour.  Our online chat function is available Monday through Friday 8:00am to 5:00pm PST. 

 

QuoteWizard services thousands of insurance agents nationwide and we were recently received an award for being the 6th fastest growing company in America.  We want to ensure anyone reading this response that our number one goal is to help consumers find insurance while growing our clients books of business.  We invite Mr. Castro to try our service again in the future. 

 

Best Regards,

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