- Report: #473575
Report - Rebuttal - Arbitrate
Complaint Review: Qwest And ESBI
Qwest And ESBIP.O. Box 91155 Seattle, Washington U.S.A.
Qwest And ESBI, ESBI attached a bill to my Qwest phone bill without my consent Seattle Washington
First I went to their web http:www.billview.com/esbi. Then I went to the internet and found several rip-off messages. I called the 1-800-430-6314 number for questions and rates. I was able to talk to a person and demanded removal of the charges. She wanted to send me a refund and I told her I would not be paying this portion of the bill and didn't need a refund.
She was agreeable and didn't seem surprized at my demand. I will watch next month's bill to confirm removal of ESBI from my Qwest phone bill.
I have e-mailed Qwest expressing my disappointment in their passing on this bogus charge.
This report was posted on Ripoff Report on 07/26/2009 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Qwest-And-ESBI/Seattle-Washington-98111-9255/Qwest-And-ESBI-ESBI-attached-a-bill-to-my-Qwest-phone-bill-without-my-consent-Seattle-Was-473575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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