• Report: #180765

Complaint Review: R & J Custom Tile Remodeling And Landscaping,

  • Submitted: Sun, March 12, 2006
  • Updated: Sun, March 12, 2006

  • Reported By:Southington Connecticut
R & J Custom Tile Remodeling And Landscaping,
17 Klanncy Street Terryville, Connecticut U.S.A.

R and J Custom Tile Remodeling And Landscaping ripoff Terryville Connecticut

*Author of original report: WRONG COLOR GROUT

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This company was given a great opportunity of placing tile on my kitchen,dining room,and bathroom floors, carpeting in the living room, three bedrooms and hallway leading to the downstairs. I was informed the tile in the kitchen would look beautiful and there would be NO problems. Then, I am told I have a "floating floor" and they did not know this previously! I now have a tile floor with EVERY AREA CRACKING (the tiles and the grout)and most of the grout is GONE. They refuse to replace the tile with linoleum and told me I am stuck with it. It cost me over $3000 plus $2700 for the carpeting. They put a subfloor in as well (which I found out is a big no, no). I also found out with a floating floor tile could be too heavy! They then offered me a hardwood floor for $2700 more. I then called around and found out this too would crack and/or separate. I do not feel they know what they are doing and should return me my money.

Kelly
Southington, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/12/2006 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/R-J-Custom-Tile-Remodeling-And-Landscaping/Terryville-Connecticut-06786/R-and-J-Custom-Tile-Remodeling-And-Landscaping-ripoff-Terryville-Connecticut-180765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

WRONG COLOR GROUT

AUTHOR: Kelly - (U.S.A.)

This company also used the WRONG COLOR GROUT in two areas of my floor AND THEN LEFT IT UNTIL I CALLED THEM! THEY DID NOT EVEN HAVE THE DECENCY TO CALL ME ABOUT IT.
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