- Report: #1084479
Report - Rebuttal - Arbitrate
Complaint Review: RAC Acceptance & ASHLEY Furniture
RAC Acceptance & ASHLEY Furniture7919 Pat Booker Rd Live Oak, Texas USA
RAC Acceptance & ASHLEY Furniture Are THIEVES Thieves who take advantage of consumers Live Oak Texas
*Author of original report: NO EXCUSE
*UPDATE Employee: I work at RAC...
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At the end of April 2012, I purchase a sofa, loveseat, and mattress set totaling $1100+ tax, I could not get credit from Ashley Furniture so I went sent to the back room to RAC acceptance. The rep explained the contract saying if I paid more each month it would be paid off sooner or I could pay it off at anytime, and the only extra fees I would pay was $24 a month for using RAC. In September of 2012 I called and asked who much was the pay off, I was told $1100. In March of 2013 I called and asked for pay off amount and was told $800,
on September 14, 2013 I called and was told my pay off was $972 +. What the heck is really going on. I have made 15 payments totalling over $2200 dollars. I have more than paid for the furniture and insurance which I've never used. I had stains on the furniture when I purchased and Ashley sent a man out to "CLEAN" it, apparently he put some kind of paint or something on it, which eventually wore off, and those same stains are visible once again. What kind of CEO would run a business to scam people out of their hard earned money. In the end I will have paid these people over $4000 for furniture that isn't even worth $600. This is a SCAM. Do NOT use RAC ACCEPTANCE.
This report was posted on Ripoff Report on 09/14/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/RAC-Acceptance-ASHLEY-Furniture/Live-Oak-Texas-78224/RAC-Acceptance-ASHLEY-Furniture-Are-THIEVES-Thieves-who-take-advantage-of-consumers-Liv-1084479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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