- Report: #1064919
Report - Rebuttal - Arbitrate
Complaint Review: RAC Acceptance
RAC Acceptance6143 Us-98, Ste 110 Hattiesburg, Mississippi USA
RAC Acceptance COMPLETE RIP OFF!!! Hattiesburg Mississippi
*Author of original report: POINT PROVEN!
*Consumer Comment: One Problem After Another
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Last yr I decided to get a new bedroom suit for my room. I went to Ashley's and found a set I thought I wanted. When I asked for the price I was told it was a little over $1300. I decided to get it, but because I didn't have much established credit I couldn't financing through Ashley so I was told about RAC Acceptance. I was told it would help me build my credit, and a good amount of my payments would go towards my purchase amount. When signing my contract, I put the 15th as my payment due date every month, and I declined some inurance they offered me. When I looked at the contract the person doing it put the 1st and when I told him he said it would be easily taken care of without a problem. At the end of thayt vistit I'd paid almost $400.
It took almost 2 months for me to recieve my furniture. I got a bill in the mail for furniture I hadn't received, and it was due on the 1st not the 15th like I was promised. I was also being charged for the insurance I declined when signing my contract. They continued to charge me for late fees that were not on me, and I was told in order to get my due date changed I had to pay half my monthly fee. They had the WORST customer service. I was constantly bothered about things they messed up. I decided that I would just pay it off so I wouldn't have to deal with them anymore. When I asked for my payout amount, after paying for ovedr 6 months, they told me it was over $1200. I had made all those payments for funiture that was a little over $1300 and I still owed that much.
I was NOT about to pay that much money when they had already received over $1000 from me, so I told them to come get the furniture. When they came and got it, they left me with a bill. I couldn't believe it. Then they filed it on my credit report. RAC Acceptance is a TOTAL RIP OFF, and I would advice people to STAY AWAY!!! They do not know how to treat their customers, and they should practice customer service. Without us, they wouldn't have a job!!!
This report was posted on Ripoff Report on 07/06/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAC-Acceptance/Hattiesburg-Mississippi/RAC-Acceptance-COMPLETE-RIP-OFF-Hattiesburg-Mississippi-1064919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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