- Report: #968050
Report - Rebuttal - Arbitrate
Complaint Review: RAC Acceptance
RAC Acceptance605 Albert Pike Hot Springs, Arkansas United States of America
RAC Acceptance Deceptive practices, Charging me for "insurance", DM lies Hot Springs, Arkansas
*UPDATE Employee: Hi I work at RAC
*Consumer Comment: kenny's rebutts are inappropiate
*Consumer Comment: I only have one question....
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I then told him to remove it and he promised he would. Guess what? Now he claims that it cant be removed and I am also paying for Benifits Plus. These are unwanted and are not explained when the contract was signed. I inquired about these add ons when i signed and was told they would be removed. Now I Have tried contacting the managers District manager, Tina, and she is very rude. I tried explaining to her in person when she was in Hot Springs, and she talked over me and tried to make me feel foolish. I then wanted to exercise my "early payout" option on my mattress and headboard and was told I had to wait until the end of the month!??
That evening while I was out with my girlfriend at Applebees, I saw the DM and manager sitting at the bar. My girlfriend suggested that i try and a more subtle way to discuss my account. I approached her and offered to buy her another martini and the store manager Derrick jumped up in an aggresive manner. I was taken aback by his behavior. This appeared to be an inappropiate relationship between the two of them. Needless to say I will mail my payment in and payoff the full amount at the end of this month.
Stay away from RAC Acceptance and save yourself the headaches.
This report was posted on Ripoff Report on 11/12/2012 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/RAC-Acceptance/Hot-Springs-Arkansas-71913/RAC-Acceptance-Deceptive-practices-Charging-me-for-insurance-DM-lies-Hot-Springs-Ark-968050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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